Maintaining product and customer data for accuracy and uniformity to support exceptional customer experience.
Essential Job Functions
· Ecommerce Site User Setup
· Assist Customers and Employees with Ecommerce Site
· Issue Retainer Trouble Tickets for The Ecommerce Site
· Research And Collect Data
· Data Entry in Excel
· Data Audit
· QC Data Imports
· ERP Product Setup
· Manage Request Emails
· Various Department Tasks
· Department Training
· Company Training
· Participate Team Meeting
Qualifications
· Time management
· Critical thinking
· Intermediate computer knowledge required
· Beginner Microsoft Office user required
· Decision making ability
· Good verbal and written communication skills
· High school diploma or GED equivalent
· Multi-tasking
· Good math skills
· Basic keyboard knowledge
· Valid driver’s license
· Drug free
Working conditions
· Climate-controlled environment
Physical requirements
· Requires hearing, talking for continuous interface with co-workers, customers, supervisor, managers, etc.
· Requires effective near and far vision.
· Requires sitting, walking, standing, bending, stooping, reaching, etc.
· Repetitive hand movements, such as typing.
· Lifting (minimum 30 lbs.)
· Constant Sitting Position