eCommerce Business Intelligence Analyst

At Home Group Inc

Coppell, TX

JOB DETAILS
SKILLS
A/B Testing, Adobe Product Family, Analysis Skills, Business Intelligence, Communication Skills, Cross-Functional, Customer/Consumer Behavior, Data Analysis, Data Collection, Data Quality, Finance, Identify Issues, Leadership, Logistics, Marketing, Merchandising, Online Marketing, Performance Analysis, Performance Management, Performance Metrics, Power BI, Problem Solving Skills, Process Improvement, Python Programming/Scripting Language, Quality Assurance, R Programming Language, Reporting Dashboards, Reporting Skills, Retail, SQL (Structured Query Language), Sales, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Strategic Planning, Test Program, Test Strategy, Trend Analysis, User Interface/Experience (UI/UX), Web Analytics, Website Conversion, eCommerce
LOCATION
Coppell, TX
POSTED
30+ days ago

At Home is looking for an eCommerce Business Intelligence Analyst to join our growing eCommerce team! This person will gather, analyze, and compile data needed to identify trends and patterns, then make recommendations for business actions. They will summarize website behavioral & transactional reports for review by executives, managers, and stakeholders. This person will own the eCommerce teams analytics requests, create reports & dashboards, find friction points in the customers journey, and provide supporting data for the A/B testing program & the Optimization Analyst..Key Roles and ResponsibilitiesIdentify growth opportunities by analyzing user behavior, navigation patterns, page performance, and conversion funnelsEstablish dashboard and reporting standards for the entire eCommerce team focused on KPIs (sales, traffic, conversion, etc.)Partner closely with Ecommerce senior leadership to determine business opportunities to improve revenue and/or profitabilityManage strategic direction of all site tagging. Partner with Development and QA teams to ensure accuracy and qualityProvide data-driven insights to increase overall site conversion and improve performance and customer experienceEducate teams in web analytics and create self-service analytics reporting cultureWork in partnership with Merchandising, Marketing, User Experience, and Finance teams to make recommendations specific to their business needsPlay a pivotal role in the site A/B testing strategy and subsequent analysisCommunicate to both peers and executive leadership opportunities for site improvementsPartner cross-functionally with peers who may analyze store performance, finance, merchandise and planning, and logistics to ensure learnings are applied to the area of largest impactQualifications and Competencies3+ years of relevant web analytics experience is requiredProficient knowledge of Adobe Analytics, and tagging, is required. Experience with Adobe Launch/DTM is preferredExperience with retail analytics with the ability to communicate complex concepts to a variety of audiencesThe problem-solving mindset with experience in diagnosing, reporting, tracking, and resolving data quality issuesStrong analytic, quantitative, and data interpretation skills, and ability to transform data into actionable insightsPresentation skills are a mustKnowledge of digital marketing initiatives is preferred (Paid Search, SEO, Affiliates, Display)Working knowledge of Power BI is a plus but not requiredWorking knowledge in SQL, R, or Python is a plus but not requiredType: Exempt When you're a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.

About the Company

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At Home Group Inc