eCommerce Catalog Specialist

Summary: MSI is looking for an eCommerce Catalog Specialist to join our Digital Commerce team in Orange, California.

This is a hands-on opportunity to work with some of North America's largest retailers and marketplaces, including Home Depot, Wayfair, Amazon, Ferguson, Walmart, Costco, Zoro, Tractor Supply, and others.

Reporting to the Senior eCommerce Catalog Manager, you will help bring MSI products to market online - from gathering product information and digital assets through retailer onboarding, PDP development, catalog optimization, and post-launch quality assurance.

If you enjoy eCommerce, product data, digital content, solving problems, and coordinating with multiple teams to get projects across the finish line, this role offers an opportunity to build broad experience within a rapidly evolving Digital Commerce organization.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM

Seniority Level:

Employment Type: Full-time

Compensation: This hourly, non-exempt position pays from $30 to $32 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $70,000 and $75,000 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully the individual must be able to complete the following essential duties and responsibilities:

What You'll Do:

• Support new product onboarding and launches across major retailer and marketplace platforms.
• Gather, organize, validate, and maintain product specifications, attributes, descriptions, imagery, and other digital assets.
• Complete retailer onboarding templates and work within retailer portals and eCommerce systems.
• Coordinate with Product Management, Sourcing, Graphics, Photography, Marketing, Sales, IT, and offshore teams to keep projects moving.
• Maintain project trackers, follow up on outstanding deliverables, identify bottlenecks, and communicate project status.
• Build and optimize Product Detail Pages (PDPs), including content, imagery, attributes, infographics, video, and enhanced content.
• Review live products for accuracy, completeness, and customer experience.
• Troubleshoot rejected items, missing information, catalog errors, and retailer-platform issues.
• Use Excel and other tools to organize, compare, validate, and manage product data.
• Conduct competitive research and identify opportunities to improve online product presentation and discoverability.
• Use generative AI and emerging technologies to improve content, research, data workflows, and execution efficiency.
• Help improve and standardize processes across our U.S. and offshore Digital Commerce teams.

Additionally the candidate must meet the following Education and/or Experience requirements:

What We're Looking For

• Bachelor's degree preferred, or equivalent relevant professional experience
• Two (2) to Four (4) years of experience in eCommerce, catalog management, marketplace operations, digital merchandising, product content, Product Information Management, or a related field.
• Hands-on experience with online product catalogs, PDPs, product listings, or new-item onboarding.
• Experience working with retailer/marketplace portals, templates, feeds, or similar eCommerce systems.
• Strong Excel and data-management skills.
• Excellent attention to detail and commitment to quality.
• Strong organizational and project-coordination skills.
• Ability to work across multiple teams, follow up proactively, and drive assigned work to completion.
• Strong written and verbal communication skills.
• Curiosity and willingness to learn new systems, technologies, products, and processes.

What Will Make You Stand Out

While not required, candidates with experience in the following areas may receive stronger consideration:

• Hands-on experience managing product content, catalogs, or item onboarding for major retailers and marketplaces such as Home Depot, Wayfair, Amazon, Walmart, Ferguson, Costco, Tractor Supply, or similar platforms.
• Experience working with PIM, DAM, CMS, product syndication platforms, retailer portals, or other product-information systems.
• Experience creating or managing enhanced eCommerce content, including product imagery, infographics, videos, comparison content, and other PDP assets.
• Strong understanding of product taxonomy, attributes, metadata, eCommerce SEO, and online product discoverability.
• Experience using generative AI tools to improve product content, research, data management, imagery, or workflow efficiency.
• Experience coordinating projects across Product Management, Sourcing, Graphics, Photography, Marketing, Sales, or other cross-functional teams.
• Advanced Excel skills and experience working with large or complex product datasets.
• Experience within home improvement, building materials, flooring, furniture, or another product-intensive eCommerce environment.

Why This Role

You'll work directly with an experienced Digital Commerce team and gain exposure to a broad range of major retail platforms, product categories, technologies, and eCommerce processes. This role is designed for someone who wants to develop deeper expertise in eCommerce catalog management and digital commerce while taking meaningful ownership of projects and seeing their work directly reflected in the online customer experience.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.