Ecommerce & Digital Marketing Coordinator

POSITION OVERVIEW

CAZA Collective is recruiting on behalf of an established luxury retailer seeking an Ecommerce & Digital Marketing Coordinator to join its growing team in New York City.

This is an exciting opportunity for an organized, tech-savvy ecommerce professional who enjoys bringing digital commerce and marketing initiatives to life. Reporting directly to the Director of Ecommerce & Marketing, this individual will become the primary owner of the company's ecommerce operations, taking responsibility for Shopify Plus, digital merchandising, website optimization, email and SMS campaign execution, and cross-functional project coordination that supports the company's continued online growth.

This is not a web development or marketing strategy position. Instead, we are seeking someone who enjoys executing projects, managing multiple priorities, collaborating with internal teams and external partners, and taking ownership of the day-to-day operations that drive ecommerce success.

The ideal candidate is proactive, highly organized, analytical, and thrives in a collaborative, fast-paced environment where they can make an immediate impact while continuing to grow their ecommerce career.

WHAT YOU WILL DO

• Own the day-to-day management and maintenance of the Shopify Plus ecommerce website.
• Manage the online product catalog, including product uploads, collections, tags, navigation, merchandising, and site maintenance.
• Coordinate website enhancements, updates, and new functionality with external web developers and digital agencies.
• Ensure the website delivers an engaging, accurate, and optimized customer experience across desktop and mobile devices.
• Execute email marketing and SMS campaigns, including campaign setup, creative coordination, copywriting, scheduling, and reporting.
• Develop creative briefs for website assets, email campaigns, and other digital marketing initiatives.
• Write and edit product descriptions, website copy, email content, SMS messaging, and other customer-facing marketing materials.
• Monitor ecommerce performance, analyze key business metrics, and recommend opportunities to improve website performance, customer experience, and online sales.
• Generate recurring ecommerce and marketing reports using Shopify and other analytics platforms.
• Serve as the primary point of contact for external agencies, developers, and digital marketing partners, ensuring projects remain on track and priorities are effectively communicated.
• Coordinate projects across internal departments while successfully managing multiple priorities and deadlines.
• Support ongoing ecommerce growth initiatives and continuously look for opportunities to improve the digital customer experience.

WHAT WE ARE LOOKING FOR

• Minimum of 3 years of professional ecommerce experience.
• Advanced Shopify Plus experience is required.
• Demonstrated experience managing Shopify product catalogs, collections, tags, navigation, merchandising, and ongoing website maintenance.
• Strong understanding of ecommerce merchandising, online customer experience, and Shopify best practices.
• Experience using ecommerce analytics and performance data to make business recommendations and improve website performance.
• Strong understanding of key ecommerce metrics such as revenue, conversion rate, average order value (AOV), traffic, and units per transaction (UPT).
• Experience creating or contributing to creative briefs for website assets, email campaigns, or other digital marketing initiatives.
• Experience serving as the primary liaison between internal stakeholders and external agencies, developers, or digital marketing partners.
• Experience owning or supporting email and SMS marketing campaigns.
• Strong copywriting skills with experience writing product descriptions, marketing copy, website content, email campaigns, or SMS messaging.
• Excellent organizational, project management, and communication skills.
• Self-directed, proactive, and comfortable working independently within a lean, collaborative team.
• Ability to prioritize multiple projects and adapt to changing business needs.
• Luxury retail, fashion, beauty, consumer products, or ecommerce brand experience is preferred but not required.
• A genuine desire to take ownership of ecommerce operations and grow into a broader digital marketing leadership role over time.

COMPENSATION

• Base salary of approximately $70,000 to $75,000, depending on experience and qualifications.

BENEFITS & PERKS

• Medical, dental, and vision insurance
• Employer-sponsored health benefits
• 401(k) with employer match
• Paid vacation and personal time
• Employee discount
• Commuter benefits
• Opportunity to build a long-term career with a respected luxury retail organization.

WHY CONSIDER THIS OPPORTUNITY

• Join an established luxury retailer with an exceptional reputation and loyal customer base.
• Work directly with an experienced Director of Ecommerce & Marketing while gaining exposure to all aspects of digital commerce.
• Take ownership of a highly visible ecommerce platform and directly influence the company's online customer experience and growth.
• Collaborate with designers, developers, digital agencies, and cross-functional teams in a highly collaborative environment.
• Enjoy the autonomy to lead projects, solve problems, and make meaningful contributions within a lean, entrepreneurial organization.
• Expand your expertise across Shopify Plus, ecommerce analytics, digital merchandising, email marketing, SMS marketing, and cross-functional project management.
• Ideal opportunity for an ecommerce professional seeking increased ownership and the next step in their career.

SCHEDULE

• Full-time onsite position located in New York City.
• Monday through Friday schedule, 9:30am – 6:00pm.
• Candidates must be comfortable working onsite five days per week.

ABOUT THE COMPANY

Our client is an established luxury retailer known for delivering an elevated, highly personalized customer experience. The company has built its reputation on exceptional service, craftsmanship, and long-standing customer relationships while continuing to invest heavily in its ecommerce and digital marketing capabilities. This role offers the opportunity to make a meaningful impact within a growing organization that values collaboration, innovation, and continuous improvement.

This role requires authorization to work in the United States. Sponsorship is not available through CAZA Collective or our client.

CAZA Collective proudly represents leading organizations across the diamond, gemstone, jewelry, watch, and luxury retail industries. We celebrate diversity and are committed to fostering an inclusive and equitable hiring process for all candidates.