Ecommerce Director

Confidential

Atlanta, GA

JOB DETAILS
SKILLS
Business-to-Business (B2B), Content Development, Cost Control, Customer Experience, Customer Support/Service, Demand Forecasting/Planning, Demand Generation, Digital Media, Ecosystems, Establish Priorities, Finance, Global Branding, Leadership, Loyalty Programs, Manufacturing, Market Entry Strategy, Marketing, Marketing Plan, Merchandising, Multiplatform/Cross-Platform, Partner Sales, Performance Management, Performance Metrics, Product Costing, Product Support, Proposal Development, Retail, Revenue Growth, Sales, Sales Operations, Sales Support, Strategic Planning, Supply Chain, eCommerce, eCommerce Sales
LOCATION
Atlanta, GA
POSTED
Today

The client is seeking an eCommerce Director for the US to lead the end-to-end online retail and eCommerce business. The role reports to the US Managing Director, sits on the US Leadership team, and has PandL responsibility for online sales channels. The director will partner closely with the US Offline Sales Director to drive a holistic, sustainable growth approach, ensuring go-to-market strategies support category growth and the success of new launches. Key responsibilities include developing digital commerce strategy and translating US commercial objectives and roadmaps into short-, mid-, and long-term growth plans for online channels. The role will drive sales and margin through digital channels and marketplaces by executing communications, digital media, and marketing plans, while advancing D2C and B2B pillars to build a connected consumer ecosystem. The director will also develop an omni-channel distribution plan with sales leadership to support incremental consumer and customer gains and improve conversion from offline to online, and will create content and digital merchandising strategies to maximize performance across retailer platforms and key KPIs. Additional responsibilities include owning end-to-end planning for online sales operations in partnership with finance, supply chain, and manufacturing, and developing and driving the direct-to-consumer strategy across website, mobile platforms, and retail stores. The director will collaborate with global brand, product, and digital teams to shape consumer experience vision and ensure alignment with brand and commercial priorities, and will make data-driven decisions supported by testing and learning. This includes planning and execution of subscription and loyalty programs, defining digital touchpoint technology requirements and improvements to support products and cost efficiency, managing demand planning and technology prioritization, partnering with marketing on commerce content and demand generation, and helping develop marketplaces proposals when needed.

About the Company

C

Confidential

American Equity Mortgage, Inc., is one of the nation’s leading mortgage lenders with a proven history of success. For 20 years we have held integrity, leadership, strength and stability making us highly respected in the industry, as well as throughout the communities we serve. We are committed to our customers by specializing in helping people save money through mortgage refinancing, debt consolidation, and home purchase loans. Our employees are continually growing with our ongoing, coaching culture, training and support along with upward mobility promoting from within our organization. Our commitment to helping others carries into social responsibility to support, assist and empower communities with our private foundation known as AEM Cares, along with our corporate giving program to help and enable charitable causes nationwide reach their goals.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Financial Services
WEBSITE
https://www.americanequity.com