Ecommerce Fulfillment Associate

Tidalwave Print & Fulfillment
  • Chattanooga, Tennessee
  • Autofill and Review
30+ days ago

Job Description

The E-Commerce Fulfillment Associate is responsible for accurately picking, packing, and preparing customer orders for shipment in a fast-paced 3PL environment. This role plays a critical part in ensuring orders are fulfilled correctly, on time, and in alignment with quality and brand standards.

Key Responsibilities

Order Fulfillment

  • Pick, pack, and prepare e-commerce orders according to established procedures
  • Verify order accuracy including items, quantities, and customization requirements
  • Prepare packages for shipment using appropriate materials and labeling

Quality Control

  • Inspect products for defects, damages, or print errors prior to shipment
  • Ensure packaging meets quality, branding, and carrier requirements
  • Flag quality issues or discrepancies to leads or managers promptly

Inventory & Workflow Support

  • Assist with inventory organization, restocking, and cycle counts as needed
  • Maintain a clean, organized, and safe work area
  • Support workflow adjustments during peak volume periods

Systems & Documentation

  • Accurately update order status and fulfillment actions in warehouse or order management systems
  • Follow SOPs for fulfillment, safety, and quality control
  • Report recurring issues or inefficiencies to leadership

Team Collaboration

  • Work closely with fulfillment, print, logistics, and customer support teams
  • Support cross-training and team coverage as business needs evolve

Qualifications

Required

  • Ability to follow detailed instructions and standard operating procedures
  • Strong attention to detail and accuracy
  • Ability to work efficiently in a fast-paced, production environment
  • Dependable, punctual, and team-oriented

Preferred

  • Previous experience in e-commerce, fulfillment, warehouse, or production roles
  • Familiarity with shipping carriers and labeling systems
  • Experience working with pick/pack or warehouse management systems

Skills & Competencies

  • High level of accuracy and consistency
  • Ability to prioritize tasks and manage time effectively
  • Strong work ethic and accountability
  • Willingness to learn new processes and equipment
  • Positive, team-focused attitude

Physical Requirements

  • Ability to stand, walk, and move throughout the warehouse for extended periods
  • Ability to lift and carry up to 40–50 pounds as needed
  • Repetitive motions including lifting, packing, and scanning

Work Environment

  • Warehouse or production environment
  • May require overtime or flexible scheduling during peak seasons

Why You’ll Love It Here:

The Challenge: Every day is an opportunity to sharpen your skills and take on new challenges.

The Team: Join a group of like-minded professionals who are serious about their work but enjoy the journey.

The Growth: We believe in promoting from within and investing in our people—your career path is yours to shape.

The Perks: We invest in our people, with a growing list of comprehensive benefits, and a work environment that celebrates both successes and learning moments.

Benefits:

  • 401(k)
  • Dental, Vision & Health Insurance
  • Profit sharing
  • Life Insurance
  • Supplemental Benefits
  • 1 hour paid lunch

Schedule:

Monday- Friday

9 am- 5 pm

Numbers & Facts

LocationChattanooga, Tennessee

Skills

  • Brand Marketing (Branding)unmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Establish Prioritiesunmatched
  • Health Insuranceunmatched
  • Inventory Cycle Countsunmatched
  • Leadershipunmatched
  • Lift/Move 40 Poundsunmatched
  • Lift/Move 50 Poundsunmatched
  • Logisticsunmatched
  • Order Managementunmatched
  • Order Picking/Packingunmatched
  • Order/Customer Fulfillmentunmatched
  • Organizational Skillsunmatched
  • Production Systemsunmatched
  • Quality Controlunmatched
  • Safety/Work Safetyunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Team Playerunmatched
  • Third-Party Logistics (3PL)unmatched
  • Time Managementunmatched
  • Vision Planunmatched
  • Warehousingunmatched
  • eCommerceunmatched

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