eCommerce Lead FT @ Guggenheim

Event Network

New York, NY

JOB DETAILS
SALARY
SKILLS
A/B Testing, Analysis Skills, Business Analysis, Campaigns, Content Development, Cross-Selling, Customer Support/Service, Customer Training, Customer/Client Research, Dental Insurance, Diversity, Information Technology & Information Systems, Marketing, Merchandising, Online Product Merchandising, Presentation/Verbal Skills, Procurement Planning, Purchasing/Procurement, Resolve Customer Issues, Retail, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Analysis, Search Engine Optimization (SEO), Testing, Time Management, Up-Selling, User Interface/Experience (UI/UX), Vision Plan, eCommerce, eCommerce Sales
LOCATION
New York, NY
POSTED
Today

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATIONAt Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.ResponsibilitiesOwn merchandise presentation on site, responsible for product categorization, in season management of merchandising presentation, merchandising assortment optimization, and end of season product transitionsServe as the primary point of contact for eCommerce customer service, answering, managing and responding to phone inquiries during Guggenheim business hours. Collaborate closely with the in-store team and the customer prints team to address order-related questions. Ensure all customer service inquiries are resolved promptly while upholding the highest standards of service excellence.Tracks sales, analyzes reports, discusses information with the purchasing team in a timely fashion and makes basic re-order recommendationsWork with the purchasing team by preparing recommendations for next season's assortments based on analysis of selling history and coming season's sales plansManages online assortments ensuring best quality of contents for the online catalogueMonitors website to ensure that product are active on the site and appropriately merchandisedIdentifies and leverages information (technologies, technical specs, size charts, buying guides,) that informs, educates and influences customer buying decisionsParticipate in the development of a site content calendarManage and work with the partner on eblast content, strategy, and online curationCoordinate ecommerce merchandising requirements for marketing campaignsManage creation, placement and optimization of site merchandising (including promotions, landing pages, banners, ) through continual testing and refinement of site executionEnsure website has best in class merchandising capabilities including up-sells, cross sells, enhanced contentUtilize customer feedback sources to make informed, customer‑centric decisionQualificationsProven analytical and numerical aptitudePartner with purchasing team to maintain solid understanding of brand priorities and ever‑changing product assortment to deliver appropriate representation on‑siteWeekly Reporting – analyze the business to drive sales and conversion through merchandisingPropose, prepare and monitor merchandising AB testsCreate new campaigns and ensure timely and accurate implementationExperienceExperience in leveraging business insights and analytics to make decisions (investments, sales, click‑path, traffic, AOV, conversion, A/B testing)Bachelors degree in Marketing, design or related with at least 3 years experience in a site merchandising role in an online / ecommerce environmentExperience with SEO, UX and A/B test preferred3+ years of online merchandising experience, preferably in a direct‑to‑consumer environment, including experience with both buying and planning site merchandising.Pay Rate$18.50/hrBring Your Passion and Talent to Our TeamReady to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!Event Network celebrates diversity and is proud to be an equal‑opportunity employer. We're committed to creating an inclusive environment for all Team Members.Employee BenefitsHealth and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long‑Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short‑Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)Employee Assistance Program (EAP)Paid Time Off: Vacation Accrual; Sick LeaveNine Paid Holidays.Profit Sharing Bonus PlanEmployee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand‑name products, services, travel, entertainment, tickets, and more.#J-18808-Ljbffr

About the Company

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Event Network