Ecommerce Marketplace "Person" (Amazon-Focused)

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Job Type

Full-time

Description

We are seeking a highly skilled and execution-driven Ecommerce Marketplace "Person" to own and scale our marketplace channels, with a primary focus on Amazon and secondary responsibility for Walmart.com and other emerging platforms like TikTok Shop, etc.

This role will be instrumental in driving performance across all aspects of marketplace operations - from listings and advertising to inventory and analytics. You will play a key role in accelerating growth, improving efficiency, and ensuring best-in-class execution across our marketplace ecosystem. You will work alongside the Ecommerce team, especially the VP of Ecommerce, to take ownership of day-to-day execution, optimization, and growth across all marketplace touchpoints - allowing leadership to focus on strategic expansion while you drive performance.

You are not only a coordinator - but you are also an operator. You move fast, solve problems independently and collectively, and know how to consistently turn data into revenue.

Why This Role Matters

This is a high-impact role at a pivotal moment and sits at the center of our ecommerce growth engine. We are needing to unlock faster growth, stronger brand control, and improved performance for long-term scalability.

Who You Are

• Highly accountable - you take ownership and deliver results
• Detail-obsessed but able to prioritize what actually moves revenue
• Fast-moving and comfortable managing multiple priorities
• Data-driven, but decisive - you use data to decide, not to stall
• Naturally proactive - you fix problems before they're escalated
• Scrappy but structured - you can build and then systematize

What Success Looks Like (First 3 Months)

• Improved listing quality and conversion rates across priority SKUs
• Well-structured, scalable PPC campaigns with improving efficiency (TACoS trending down, revenue growing, gaining marketshare)
• Strong catalog health with minimal suppressions or operational issues
• Improved in-stock rates and coordination with inventory planning
• Increased speed and consistency of execution across marketplace initiatives

Key Responsibilities

Amazon Channel Ownership (Primary Focus)

• Fully own Amazon Seller/Vendor Central operations end-to-end
• Manage and optimize product listings (SEO, titles, bullets, A+ content, storefront)
• Execute and continuously optimize PPC campaigns (Sponsored Products, Brands, Display, etc.)
• Monitor and improve key performance metrics: conversion rate, TACoS, ACoS, CTR, CVR, session share
• Own and maintain catalog health: suppressions, stranded inventory, listing issues, variations
• Partner and manage inventory forecasting and FBA performance (in-stock rates, sell-through, storage limits)
• Identify and act on growth opportunities: keyword expansion, listing tests, pricing strategies

Marketplace Expansion & Optimization

• Support Walmart.com and other marketplaces (setup, optimization, troubleshooting) *same responsibilities as Amazon channel.
• Identify opportunities for assortment expansion and marketplace-specific strategies

Performance & Analytics

• Analyze marketplace & per SKU data to identify trends, issues, and opportunities
• Build and maintain reporting dashboards for weekly/monthly performance
• Provide actionable insights - not just data

Execution & Speed

• Rapidly implement changes and optimizations across listings, ads, and backend systems without bottlenecks
• Troubleshoot issues directly with Seller Support when needed
• Own timelines and deliverables to ensure consistent, high-quality execution

Cross-Functional Collaboration

• Work with Marketing & Creative team to develop high-converting content
• Partner with supply chain on forecasting and inventory planning
• Align with leadership on promotional strategy and growth initiatives

Requirements

• 3-5+ years of in depth hands-on Amazon experience (Seller Central and/or Vendor Central)
• Proven track record of growing Amazon revenue and improving efficiency metrics
• Deep expertise in Amazon PPC (campaign structure, optimization, scaling)
• Strong understanding of Amazon SEO and conversion + ranking factors
• Experience with tools such as Helium 10, Jungle Scout, Data Dive, or similar
• High proficiency in Excel/Google Sheets (data analysis, forecasting)
• Experience managing catalogs with multiple brands, 100s of SKUs, and variations

Preferred

• Experience managing $20M-$50M+ annual Amazon revenue, as well as doubling Amazon growth
• Familiarity with Walmart and Walmart's PPC, plus other Ecommerce Marketplaces
• Experience in CPG, supplements, or better-for-you food/beverage products