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Ecommerce Strategy & Insights Manager

Software Guidance & Assistance

San Francisco, CA

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JOB DETAILS
SKILLS
Adobe Product Family, Analysis Skills, Benchmarking, Business Case, Business Development, Business Growth, Business Operations, Communication Skills, Contract Management, Cross-Functional, Customer Conversion, Customer Support/Service, Data Analysis, Data Sets, Detail Oriented, Financial Analysis, Genetics, International Sales, Leadership, Marketing, Metrics, Operational Audit, Operations Management, Organizational Skills, Performance Analysis, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Promotional Programs, Promotional Strategy, Reporting Dashboards, Revenue Growth, SQL (Structured Query Language), Software as a Service (SaaS), Staff Development, Strategic Planning, Structured Data, Tableau, Team Player, Time Management, Unstructured Data, Up-Selling, Web Analytics, Writing Skills, eCommerce
LOCATION
San Francisco, CA
POSTED
Today
Software Guidance & Assistance, Inc., (SGA), is searching for an Ecommerce Strategy & Insights Manager for a contract assignment with one of our premier SaaS clients in a remote role (CST or PST preferred).

The Global Growth & Digital Sales team drives global revenue and subscriber growth through key business levers such as promotional strategy, free customer conversion, paid customer add-on/up-sell, and retention. As a contractor on this team, you will sit at the intersection of analytics and operations - helping us measure what matters, track progress against key initiatives, and keep the business running smoothly day to day. This role is ideal for a detail-oriented, analytically minded operator who thrives in fast-moving environments and is comfortable going deep on data while also managing the operational rhythm of a growth org.
Responsibilities:
  • Analyze the performance of promotional campaigns and strategic initiatives - building trackers, synthesizing results, and surfacing actionable insights to inform future decisions.
  • Develop clear, well-structured readouts and reports for key initiatives, translating complex data into digestible narratives for stakeholders at multiple levels.
  • Provide ongoing visibility into core business metrics, including preparing and presenting updates in regular run-the-business (RTB) meetings.
  • Support the development of business cases and investment sizing for project approval requests, leveraging internal data and benchmarks to quantify opportunity and impact.
  • Manage operational workstreams including event tracking oversight, long-term trend monitoring, calendar communications, and deadline management across team initiatives.


Required Skills:
  • BS/BA with 3-6 years of experience in finance, analytics, marketing operations, or business operations - ideally within a SaaS or e-commerce environment.
  • Strong analytical instincts with a proven ability to work with structured and unstructured data to generate meaningful business insights.
  • Experience building and maintaining performance trackers, dashboards, or reporting frameworks; familiarity with tools such as Claude, Tableau, PowerBI, or equivalent.
  • Experience with SQL for ad hoc data extraction and analysis; comfort working with large datasets across multiple sources.
  • Experience with web analytics tools; Adobe Analytics experience is a plus.
  • Excellent written and verbal communication skills, with an ability to present findings and recommendations clearly to cross-functional partners and leadership.
  • Highly organized and operationally rigorous - able to manage multiple workstreams, track deadlines, and keep stakeholders aligned.
  • Self-starter with a collaborative mindset and a genuine drive to get things done.


SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy. #LI-JG1

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Software Guidance & Assistance

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