eCommerce Warehouse Associate

Fulfillment & Warehouse Operations

• Process and fulfill eCommerce orders physically on the warehouse floor, while simultaneously managing the digital workflows across platforms like Amazon Vendor Central and Walmart.
• Coordinate physical shipments and deliveries with 3PL warehouse partners, preparing outbound freight and ensuring compliance with company routing policies.
• Work under tight deadlines to manage daily pick-and-pack operations alongside digital administrative duties.
• Maintain a clean, organized, and safe working environment on the warehouse floor.

• Conduct routine physical inventory counts and cycle audits on the warehouse floor to ensure absolute accuracy between physical stock and system records.
• Help maintain accurate digital inventory levels by promptly updating key retail, eCommerce platforms, and our internal ERP system based on physical counts.
• Support forecasting and inventory planning activities to help maintain optimal stock levels in the active picking bins.

• Manage documentation and perform accurate data entry within the ERP system (e.g., NetSuite) for all incoming and outgoing eCommerce inventory.
• Coordinate daily with the Finance team to reconcile physical shipment/sales data and resolve any inventory discrepancies.
• Support the generation of regular reports and business performance summaries regarding warehouse fulfillment metrics for management review.
• Maintain effective, prompt communication with internal departments (Finance, Customer Service) and external vendors.

Qualifications & Skills

• Experience: 1 to 3 years of experience in eCommerce operations, preferably in a hybrid warehouse/office role.
• Platform Knowledge: Familiarity with online retail platforms is required; experience with Amazon Vendor Central is a must.
• Technical Skills: Working knowledge of ERP systems (e.g., NetSuite) and the Microsoft Office Suite, with strong proficiency in Excel.
• Knowledge Base: Basic understanding of accounting principles, inventory lifecycle processes, and supply chain basics.
• Soft Skills: * Excellent written and verbal communication skills.
  • Strong attention to detail and the ability to manage multiple priorities effectively.
  • Strong organizational and time management skills.
  • Positive attitude and a willingness to learn and grow with the team.
  • Proactive nature, taking responsibility for work output and personal actions.
• Work Style: Ability to work both independently and collaboratively in a fast-paced, deadline-driven warehouse environment.

Physical Requirements & Work Environment

• This position is located on the warehouse floor.
• Ability to stand, walk, bend, and reach for extended periods.
• Ability to comfortably lift and move boxes (typically up to 30-50 lbs) as required for order fulfillment and inventory counting.
• Comfortable working in a dynamic warehouse environment that may experience fluctuations in temperature and noise levels.