Economic Service Worker

Economic Service Worker

Salary

$35,702.00 - $61,628.00 Annually

Location

Kanawha County, WV

Job Type

Full-Time Permanent

Job Number

R2KN271016 PSA

Department

HUMAN SERVICES - BFA - Region 2 - Kanawha

Opening Date

09/04/2026

Closing Date

9/20/2026 11:59 PM Eastern

LOCATION OF VACANCY

KANAWHA

Civil Service Type:

Classified-Exempt - This Position is Not Covered Under the DOP Merit System

• Description
• Benefits

Nature of Work

Under general supervision, perform at the full performance level in processing applications, ascertaining eligibility for, and overseeing a caseload for a variety of economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Schedule telephone and face-to-face interviews. Competently conduct personal interviews with clients regarding their personal, financial, and social information. Determine eligibility for services, maintain an up-to-date client caseload, and refer clients to various supportive services and agencies when needed. May obtain repayment from clients who have been issued benefits erroneously. Performs related work as required.

Minimum Qualifications

Training: Bachelors degree from a regionally accredited college or university.

Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.

OR

Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.

OR

Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.

OR

Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.

Special Requirement: A valid drivers license may be required.

State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.

Employer West Virginia

Address 1900 Kanawha Blvd. East

Building 3 Suite 500

Charleston, West Virginia, 25305

Phone (304) 558-3950

Website http://personnel.wv.gov