Economic Service Worker Trainee

Economic Service Worker Trainee

Salary

$30,273.00 - $51,585.00 Annually

Location

Kanawha County, WV

Job Type

Full-Time Permanent

Job Number

R2KN271013 PSA

Department

HUMAN SERVICES - BFA - Region 2 - Kanawha

Opening Date

08/25/2026

Closing Date

9/10/2026 11:59 PM Eastern

LOCATION OF VACANCY

KANAWHA

Civil Service Type:

Classified-Exempt - This Position is Not Covered Under the DOP Merit System

• Description
• Benefits

Nature of Work

Under close supervision, perform in a training role learning the methods of processing benefit applications. Determine eligibility for, and manage, a caseload for economic assistance including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Learn to adeptly use department software to administer to a demanding caseload. Comprehend and adhere to complex policy regarding eligibility and issuance of benefits. Learn to conduct interviews with clients. Train how to analyze financial and social information. May obtain repayment for economic assistance issued erroneously. Perform related work as required.

Click The APPLY Link To Apply Online.

Minimum Qualifications

Training: High school diploma or the equivalent.

Experience: Two (2) years of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public and evaluating the data against established standards and guidelines OR two (2) years of full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work.

Substitution: Successful completion of coursework at a regionally accredited college or university may substitute for the required experience at the rate of one (1) year experience for every thirty (30) credit hours of education.

Special Requirement: A valid drivers license may be required

Other Information

PG: 8 $30,273 - $51,585

Market Rate: $46,069

Probationary period 1 year per SPB 2778-A

State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.

Employer West Virginia

Address 1900 Kanawha Blvd. East

Building 3 Suite 500

Charleston, West Virginia, 25305

Phone (304) 558-3950

Website http://personnel.wv.gov