Economic Service Worker Trainee
Salary
$30,273.00 - $51,585.00 Annually
Location
Monongalia County, WV
Job Type
Full-Time Permanent
Job Number
R1MMPFA2633PSA
Department
HUMAN SERVICES - BFA - Region 1 - Monongalia/Marion/Preston
Opening Date
05/21/2026
Closing Date
6/7/2026 11:59 PM Eastern
LOCATION OF VACANCY
MARION
MONONGALIA
Nature of Work
Under close supervision, perform in a training role learning the methods of processing benefit applications. Determine eligibility for, and manage, a caseload for economic assistance including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Learn to adeptly use department software to administer to a demanding caseload. Comprehend and adhere to complex policy regarding eligibility and issuance of benefits. Learn to conduct interviews with clients. Train how to analyze financial and social information. May obtain repayment for economic assistance issued erroneously. Perform related work as required.
Minimum Qualifications
Training: High school diploma or the equivalent.
Experience: Two (2) years of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public and evaluating the data against established standards and guidelines OR two (2) years of full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work.
Substitution: Successful completion of coursework at a regionally accredited college or university may substitute for the required experience at the rate of one (1) year experience for every thirty (30) credit hours of education.
Special Requirement: A valid drivers license may be required
State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.
Employer West Virginia
Address 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305
Phone (304) 558-3950
Website http://personnel.wv.gov