Economic Services Caseworker I - (Adult Medicaid)
Salary
See Position Description
Location
Gaston County Department of Social Services, NC
Job Type
Full-Time
Job Number
1235
Department
SOCIAL SERVICES
Opening Date
07/13/2026
Closing Date
7/27/2026 12:00 AM Eastern
FLSA
Non-Exempt
Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service.
As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.
Description
Gaston Social Services: Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well-being of our citizens.
The goal of the Gaston County Human Services Center and Division of Social Services is to foster an agency which is professionally responsive to our citizens needs through daily caring outreach and simultaneously serve as an advocate for those in need. We strive to be community-minded and community-spirited. We abide by federal, state and county operating instructions in providing services and we assist welfare recipients in attaining self-sufficiency.
Examples of Duties
The anticipated hiring range for this position is $16.88 to $19.62.
The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.
Completes initial policy & procedure training to include: classroom learning & online learning. Determines initial & ongoing eligibility in Adult Medicaid to include MAA, MAB, MAD, MQB-Q, MQB-E, Long-Term-Care, CAP & Special Assistance Programs. Attains proficiency.
Interviews clients, records information on required forms & in computer systems. Investigates & verifies documents related to clients information; consults with supervisory personnel on complex cases actions. Makes computations to determine appropriate financial assistance to be allowed.
Conducts follow up evaluations on clients according to a defined time and case management schedule. Communicates with representatives, attorneys, nursing and assisted living facilities, and hospital personnel to advise of needed information or case outcomes.
Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services. Prepares hearing summaries and attends local and state hearings.
Reads and interprets written policies and procedures applicable to federal, state and local laws related to public service assistance. Uses the online NC Fast Program, Manuals, and DSS Administrative Letters as appropriate.
Must be available to work mandatory emergency shelters & other duties as assigned.
Minimum Qualifications
Additional Information
The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment.
In compliance with G.S.153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S.143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.
At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity.
We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws.
Gaston County will not sponsor applicants for work visas.
Full-Time employees are eligible for the total compensation package which includes:
Flexible Work Schedules Professional Development Opportunities Discounted YMCA MembershipPart-Time employees are eligible for certain benefits as a part of employment with Gaston County such as:
Half-Time employees are not eligible for benefits.
To learn more details about the many benefits we provide view our Employee Benefits Guide.
Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you.
01
Which statement below best describes the highest level of education you have completed?
02
Do you have three years of clerical work experience with public contact?
03
Are you willing to obtain NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment?
Required Question
Employer Gaston County Government
Address 128 W Main Ave
Gastonia, North Carolina, 28052
Phone (704) 866-3005
Website https://www.gastongov.com/jobs