ED Psychiatric Tech I: Day shift

JOB SUMMARY:

The Emergency Department Technician (EDT) will assist in the delivery of care in the Emergency Department under the direct supervision of a practicing physician, physician assistant, and/or licensed nurse.

MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: Including but not limited to-

• Provide patient care in the Emergency Department under the direction of the practicing physician, physician assistant (PA), and/or licensed nurse (RN).

• Performs all duties with a focus on patient and customer satisfaction.

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room in the department.

• Supports patient care delivery by helping health care providers during examinations, preparing laboratory specimens, performing laboratory tests, running point of care test, drawing blood, preparing patients for x-rays and other radiology tests, Vital signs, pain scale, performing electrocardiograms.

• Applies simple dressing and placing splints under the direction of the practicing physician, PA and/or RN.

• Assists in application of restraints as directed by practicing physician, PA and/or RN.

• Transport patients to inpatient units, procedural areas, and discharged patients.

• Document patient care in electronic medical record.

• Participates as a member of the Code Green, Sepsis, PAMI, Stroke, Thrombectomy and Trauma team including specific responsibilities in the ED.

• Maintain patient flow in assigned areas of the department and patient throughput throughout the department.

• Stocks patient rooms, supply carts and procedural carts.

• Assists in procedures under the direction of practicing physician, PA and/or RN.

• Participates in the education and training of new staff, students and volunteers.

• Participates in and supports performance improvement and risk management activities.

• Assumes role of patient care attendant as needed and completes required PCA log.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies, calling for repairs in collaboration with the Manager.

• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures and complying with legal regulations.

• Maintains patient confidence and protects operations by keeping patient care information confidential.

• Serves and protects the organization by adhering to professional standards, policies and procedures, federal, state, and local requirements.

• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.

• Practice and adhere to Stamford Health's "Code of Conduct" philosophy, SH Service Standards and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.

• Completes required continuous training and education, including department specific requirements.

QUALIFICATIONS REQUIRED:

• High School diploma or equivalent required.

• Certification or Diploma from accredited Medical Assistant school/program required (National Certification preferred). OR EMT-B Certification - EMT certification required on hire. OR CNA certification with two plus years as ED technician experience in similar setting. OR Third- or fourth-year nursing student.

• Demonstrate basic computer skills.

• Effective communication skills, both verbal and written English proficiency required.

• Demonstrate willingness to work in a team environment.

• Demonstrate flexibility due to unexpected changes in workload.

• Demonstrate ability to work independently and as a team player.

• Strong organizational skills.

• Superior customer service skills.

UNIT SPECIFIC COMPETENCIES & REQUIREMENTS:

• Basic Life Support (BLS) certification required upon hire.

• Obtains de-escalation certification (CPI or MOAB) during orientation and maintains current certification during employment.