ED Support Assistant

# ED Support Assistant Danbury, CT, United States

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## Job Details

• Keyword: job title skills
• Enter a Location: Loading job

### Job Information

• Location: Danbury, CT, United States
• Salary Range: $17.00 - $31.36
• Work Type: Full-Time
• Standard Hours: 32
• FTE: Non-Exempt
• Work Schedule: Day
• Work Shift: 7a-3:30pm (4 days a week with weekend rotation)
• Date Posted: Mar 6, 2026

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## See whats possible in our system of care

Nuvance Health extends from New Yorks Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services, and telehealth visits. With strong hearts and open minds, were pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile, and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.

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## Description

Attention ED Support Assistants looking for FULL TIME opportunities.

The Danbury hospital emergency department is GROWING and is seeking an ED Support Assistant for full time 7a-3:30pm, 4 days a week with weekend rotation support. In this role, you will provide administrative support to our nationally recognized team. Previous healthcare experience strongly preferred. This is a union role -- pay based on full years of experience in administrative support within the healthcare industry. Come talk to us about careers well cared for.

### Summary Provides clerical support, coordinates general activity, and communicates clearly with all disciplines. Assists with patient through-put and other related tasks.

### Responsibilities

1. Assesses and performs clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent, and continuous manner.
2. Provides input to charge nurse, clinical leader, and manager with department staffing process.
3. Maintains proficiency in HMED, Cerner, Invision, Teletracking, and other system applications required for the performance of required duties.
4. Completes and maintains scanning functions accurately, identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.
5. Performs all tasks associated with various alerts, may include but is not limited to Trauma alert, Stroke Alert, STEMI alert, etc.
6. Maintains knowledge of all downtime functions and their associated impact on ancillary systems. Functions may include but are not limited to HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.
7. Interacts effectively with other department staff who are required to provide patient care, such as phlebotomy, radiology, respiratory, etc.
8. Maintains knowledge of and performs Disaster Plan (Plan D) tasks timely and efficiently, assisting the clinical staff with patient through-put.
9. Organizes and maintains all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.
10. Provides information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.
11. Ensures patient satisfaction through appropriate communications, both in person and on the phone. Provides clear, concise information and timely transfer of calls or information to the charge nurse.
12. Manages and maintains various supplies, such as forms, labels, paper, etc.
13. Formulates and uses effective working relationships with all health care team members and patients.
14. Maintains a safe and orderly work environment.
15. Fulfills all compliance responsibilities related to the position.
16. Performs other duties as assigned.

### Education

• HS Grade Equivalent

### Other Information

• Required: Data entry. Ability to navigate a multi-application environment.
• Minimum Experience: Six months
• Desired: MS Word and MS Excel.

### Working Conditions

• Manual: Significant manual skills, motor coord & finger dexterity.
• Occupational: Little or no potential for occupational risk.
• Physical Effort: Sedimentary/light effort. May exert up to 10 lbs. force.
• Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

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## Company Danbury Hospital

### Org Unit 119

### Department Emergency Department

### Exempt No

### Salary Range $17.00 - $31.36 Hourly

#### Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team members base salary and/or rate, several factors may be considered as applicable, e.g., location, specialty service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

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## Similar Jobs

We are an equal opportunity employer. Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State, or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 203-739-7330 for reasonable accommodation requests only. Please provide all information requested to ensure that you are considered for current or future opportunities.

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