Academic Advice, Air Force, Brochures, Commissioning, Communication Skills, Customer Support/Service, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows Operating System, Microsoft Word, Military, Prepare Correspondence, Presentation/Verbal Skills, Publications, Scholarship, Test Program, Time Management, Training/Teaching, United States Air Force (USAF), Volunteer Experience
Job Title
A baccalaureate degree from a regionally accredited American college or university is preferred but not required for contractor personnel.
Excellent customer service skills and verbal communication skills.
Appropriate related professional work or volunteer experience of at least one year is desirable.
Knowledge of and experience with AF terminology, office procedures, and education programs.
Familiarity with Windows Operating System, Microsoft Word, PowerPoint, Excel and Outlook.
Must treat all customers in a professional, courteous, and timely manner.
Responsibilities:
- All tasks must be accomplished in accordance with DAFI 36-2670 and all other pertinent Air Force, Air Force Global Strike Command, DANTES and local command policies and publications.
- Become thoroughly familiar with the Community College of the Air Force Handbook and Counselors Guide, DANTES Examination Program Handbook (DEPH) as well as all on base schools and degree programs.
- Serve as Education Center CCAF Education Advisor and advise active-duty AF personnel on all programs available through voluntary off-duty education, the Community College of the Air Force (CCAF), Defense Activity for Non-Traditional Education Support (DANTES), AF Institute of Advanced Distributive Learning (AFIADL), officer accession programs and other educational support programs as required by the Chief of Education and Training.
- Keeps the section chief current on all program and catalog changes and advises affected students promptly.
- Advise AF personnel of Professional Military Education programs available for enlisted personnel and officers by correspondence, in or seminar format and assists them in registering for appropriate programs.
- Provide information and required forms to prospective applicants of specialized AF programs to include (but not necessarily limited to): U.S. Air Force Academy/Prep School (LEAD), Scholarships for Outstanding Airman to ROTC (SOAR), Air Force Reserve Officer Training Corps (AFROTC), Airmen Scholarship Commissioning Program, and Officer Training School (OTS).
- Must assist applicants with determination of their grade point average requirement according to specific program guidelines.
- Provide information regarding Air Force tuition assistance, VA education benefits referrals, federal financial assistance programs, local scholarships, and Air Force Aid Society grants to all eligible personnel.
- Assists students with completion of all applicable forms and applications.
- Refer students to the appropriate academic institution representative for registration and enrollment in courses or programs that pertain to their education goals.
- Must become familiar with the CLEP and DANTES test programs and advise students of tests that are applicable to their programs of study.
- Assists AF students in changing education level codes by preparing appropriate correspondence, forms, and academic documentation required to update individual AF personnel records with their current educational status. After document verification by an Education Services Specialist, forwards information to the appropriate agency via AUSIS, AFAEMS, or email as appropriate.
- Conducts follow-up activities (phone calls, emails) to ensure individual student educational objectives are being met.
- Responsible for preparing all necessary correspondence forms, update educational opportunities, brochures and distribute upon request.