Education Program Development Specialist II

State of Mississippi
  • Jackson, MS
  • $40,286.40–$62,304.74 Per Year
4 days ago

Job Description

Education Program Development Specialist II

Salary

$40,286.40 - $62,304.74 Annually

Location

25 - HINDS COUNTY, MS

Job Type

Full-Time

Job Number

9334-0201-20260915hinds

Department

0201 - EDUCATION - CONSOLIDATED PROGRAM

Opening Date

09/15/2026

Closing Date

9/30/2026 11:59 PM Central

Agency Minimum Salary

$40,286.40

Agency Maximum Salary

$62,304.74

Preferred Qualifications

Typically requires a relevant Bachelor's Degree and 1-2 years of experience.

About the Agency

The Mississippi Department of Education (MDE) seeks to create a world-class educational system that gives students the knowledge and skills to be successful in college and in the workforce, and to flourish as parents and citizens. To inquire about this position, please contact Tamika Lipsey at TLipsey@mdek12.org.

About the Position

The Mississippi Department of Education is seeking to employ an Educator Licensure Data Entry/Call Center Specialist to assist all prospective and practicing Mississippi Public School educators in obtaining and maintaining standard certification and licensure requirements. Additional responsibilities include but are not limited to the following: RESPONSIBILITIES: Second-level professional Educational Program position providing guidance and consultation services in moderately complex and specialized fields of educational programs. Incumbents provide assistance and may advise other members of the department staff as well as to school Administrators and other agencies, institutions, or departments. The work involves analysis of problems and educational needs of schools and may recommend corrective action necessary to maintain education standards commensurate with the needs of the school and community in meeting minimum state and federal requirements. May also be accountable for assisting in developing, scheduling, and screening of educational and other related programming. May assist to support program compliance with state and federal laws. • Serve daily in the role of Data Entry Specialist in the Division of Educator Licensure and assist in its Call Center. • Maintain up-to-date knowledge of the educator licensure guidelines adopted by the State Board of Education/State Legislature, standardized licensure assessments required for educators, and other related policies/statutes. • Assist callers by providing accurate information related to current educator licensure guidelines, licensure application process, pathways to educator licensure, and available resources for obtaining and maintaining a Mississippi educator license. • Ability to assist with planning the activities of the Division of Educator Licensure in order to achieve the program and SBE goals and objectives. • Assist with data analysis process regarding Educator Licensure activities to improve services rendered. • Assist with special programs within the Division of Educator Licensure. • Perform document data entry responsibilities for supporting materials submitted to the Division of Educator Licensure as part of licensure application packet. • Assist with developing and implementing day-to-day procedures that ensure continuous improvements in the quality of customer service rendered via Educator Licensure Call Center and correspondence, as appropriate. • Assist with providing training and technical assistance for public school districts, nonpublic schools, state agency schools, and SBE governed schools. • Maintain collaborative relationships and activities with MDE program offices and local school districts.

What youll need to be Successful

  • Consistently demonstrate excellent communication and interpersonal skills in multiple social and cultural contexts. • Performs related or similar duties as required or assigned.
  • Description
  • Benefits
  • Questions

Characteristics of Work

See MSPB Careers for information regarding this classifications

Examples of Work

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Minimum Qualifications

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Essential Functions

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Health/Prescription Insurance

Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.

Wellness Benefits

Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.

Life Insurance

All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.

Optional Insurances

Many agencies offer discounted premiums for dental, vision, and cancer insurance.

Flexible Spending Accounts

Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.

Paid Personal Leave and Sick Leave

Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.

Military Leave

In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.

Holidays

Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.

Retirement Programs

The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us

Deferred Compensation

State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.

State Credit Union

All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.

Tuition Reimbursement

Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.

Career Development and Training

The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.

Promotional Opportunities

Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.

Career Ladders

Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.

01

How many years of experience do you have? (Refer to the job posting for an explanation of related experience.)

  • No experience
  • 1 year of experience
  • 2 years of experience
  • 3 years of experience
  • 4 years of experience
  • 5 years of experience
  • 6 years of experience
  • 7 years of experience
  • 8 years of experience
  • 9 years of experience
  • 10 years of experience
  • More than 10 years

02

What is the highest level of education (or semester hours of college) you have completed?

  • None of the above
  • GED / High School
  • 1 year / 30 semester hours
  • Associates Degree / 2 yrs / 60 semester hours
  • 3 years / 90 semester hours
  • Bachelors Degree
  • Masters Degree
  • Specialist Degree
  • Doctorate Degree

Required Question

Employer State of Mississippi

Address 210 East Capitol Street

Suite 800

Jackson, Mississippi, 39201

Phone 601-359-1406

601-359-1406

Website https://www.governmentjobs.com/careers/mississippi

Numbers & Facts

LocationJackson, MS
Salary$40,286.40–$62,304.74 Per Year

Skills

  • Administrative Certificationunmatched
  • Call Centersunmatched
  • Career Developmentunmatched
  • Childcareunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Corrective Actionunmatched
  • Customer Service Evaluationunmatched
  • Data Analysisunmatched
  • Data Entryunmatched
  • Educational Administrationunmatched
  • Federal Laws and Regulationsunmatched
  • Federal Taxunmatched
  • Health Insuranceunmatched
  • Higher Educationunmatched
  • Interpersonal Skillsunmatched
  • Life Insuranceunmatched
  • Medical Billingunmatched
  • Nursingunmatched
  • People Managementunmatched
  • Problem Solving Skillsunmatched
  • Schedule Developmentunmatched
  • Secondary Schoolunmatched
  • State Laws and Regulationsunmatched
  • State Taxunmatched
  • Team Playerunmatched
  • Technical Supportunmatched
  • Training Program Developmentunmatched
  • Training/Teachingunmatched
  • Tuition Reimbursementunmatched
  • University/School Governanceunmatched

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