Education Support Assistant

Education Support Assistant

Salary

$20,944.00 - $26,335.00 Annually

Location

Greensboro History Museum 130 Summit Ave Greensboro, NC

Job Type

Active Part-Time

Job Number

05465

Department

Libraries

Division

Historical Museum

Opening Date

07/29/2026

Closing Date

8/12/2026 11:59 PM Eastern

• Description
• Questions

Description

The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.

Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.

If this sounds like a purpose that you would like to share in, please consider the opportunity below.

Hiring Salary Range: $20,800 - $21,091 Full Salary Range: $20,944 - $26,335 Annually

Work Schedule: 20 hours weekly, Tuesday - Friday 10:00 AM - 3:00 PM, with occasional weekend or evening event hours.

In partnership with the community, the Greensboro Public Library (GPL) provides free and equal access to information, fosters lifelong learning and inspires the joys of reading. We are committed to this mission and it is our promise to our community; the Greensboro Public Library serves as a Conduit to Destiny

If this promise resonates with you, theres a strong possibility that wed like to partner with you too! GPL, recognized as the parent organization of the City of Greensboros Libraries/Museum Department, is comprised of eight library locations and the Greensboro History Museum. Our employees pride themselves on delivering quality customer experiences, nurturing relationships and curating rich print and digital collections, all in an effort to make meaningful, measurable and desirable differences in the lives of our customers and the community as a whole.

Primary Duties/Brief Description of Work:

The Education Support Assistant (Clerk) assists the education/programming staff with clerical duties and provides support for volunteer/docent activities, including backup as a front desk welcome person and program docent.

Responsibilities and duties:

• Preparation of invoices for the bookkeeper.
• Maintenance of daily activity reports and entry of visitor data for statistical reports.
• Coordinate and maintain the Traveling and Trouped Trunk programs, including scheduling docent volunteers and preparation and cleaning of the trunk materials.
• Assist at the front desk welcome center as needed and serve as backup for docent volunteers.
• Assist with public programming weekend events and volunteer hospitality events.
• Assist with the maintenance and organization of education areas.

The selected applicant must possess great communication skills to ensure consistent high-quality customer service to a diverse visiting public and school populations, including students and teachers. Competencies required for the position are knowledge of museum or educational activities and safe work practices. The person in this position must be detail oriented with organizational and data entry skills and the ability to comprehend and follow oral and written instructions. Must be able to perform the physical duties of the job and be able to work flexible hours including weekends and evenings.

This position is Non-EXEMPT and is subject to the overtime provisions of the Fair Labor Standards Act.

Qualifications

Minimum Qualifications:

• High School Diploma/GED
• Less than 1 year of related experience

An Ideal Candidate Would Also Possess (Preferred Qualifications):

• 1+ years of experience in an educational setting working with teachers and students
• 1+ years of data entry experience
• 1+ years of experience with Microsoft Office
• 1+ years of museum education or school education experience with elementary school students

01

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.

• Not Applicable
• Some High School Education
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• Juris Doctorate

02

How many years of clerical experience do you possess? Experience must also be reflected in the Work History/ Employment section of your employment application.

• No experience
• Less than 1 year experience
• 1 year experience, but less than 3 years experience
• 3 years experience, but less than 5 years experience
• 5 years experience, but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

03

"Clearly" describe (company name, job duties, etc.) your clerical experience. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

04

How many years of experience do you possess in an educational setting working with teachers and students? Experience must also be reflected in the Work History/ Employment section of your employment application.

• No experience
• Less than 1 year experience
• 1 year experience; but less than 3 years experience
• 3 years experience; but less than 5 years experience
• 5 years experience; but less than 7 years experience
• 7 years experience; but less than 10 years experience
• 10 or more years experience

05

"Clearly" describe (company name, job duties, etc.) your experience in an educational setting working with teachers and students. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

06

Do you have 1+ years of data entry experience? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

07

Do you have 1+ years of experience with Microsoft Office? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

08

Do you have 1+ years of museum education or school education experience with elementary school students? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

09

"Clearly" describe (company name, job duties, etc.) your museum education or school education experience with elementary school students. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

10

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I understand

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov