Educator II - Contract

Title: Educator II
Location: Fully Remote
Working Hours: EST or CST
Duration: 5 Months
Description:

• The Revenue Operations (ROPS) Educator II supports the delivery, evaluation, and management of learning programs.
• They provide impactful learning experiences and resources to build skills and competencies across the organization by managing and delivering new hire role-based training and other professional/personal development training.
• Their efforts involve monitoring the implementation of initiatives while partnering with designers, educators, subject matter experts, learning analysts, and leadership.

Essential duties & responsibilities:

• Training Delivery - Delivers informal and formal learning solutions in a manner that is both engaging and effective.
• Prepares for training delivery
• Delivers training using various learning methodologies
• Encourages participation and builds learner motivation
• Delivers constructive feedback, escalating issues to leadership as needed
• Observes and coaches other educators and adjunct trainers to ensure learning outcomes
• Manages Learning Programs & Evaluates Learning Impact - Prioritizes and implements training projects and activities & uses learning metrics and analytics to measure the impact.
• Manages and implements projects and action plans
• Coordinates with leadership, program sponsors, and other resources
• Identifies and manages customer expectations
• Analyses and interprets evaluation data
• Makes recommendations to aid decision-making around curriculum
• Creates and maintains the Curriculum Plan
• Instructional Design - Designs and develops informal and formal learning solutions using a variety of methods
• Conducts needs assessments
• Applies learning theory & identifies appropriate learning approach, collaborating with design team
• Designs and develops instructional material
• Coordinates Training/Onboarding Activities
• Assists with onboarding of new teammates and adjunct trainers
• Reviews new hire lists and coordinates onboarding and learning advisor activities
• Updates reporting dashboards, calendars, new hire lists and teammate trackers for their respective areas of responsibility
• Other duties as assigned.

Required/Nice-to-Have:

• Bachelor's Degree in Communications, Education, or related area – Preferred
• Healthcare industry experience – Preferred
• Demonstrated experience using adult learning theory and methodologies to design and deliver training – Required
• Highly effective facilitator/trainer – Required
• Effective planning and time management skills – Required
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook – Required
• Independent problem-solving and decision-making skills along with the ability to exercise sound judgment – Required
• Proficient in Microsoft SharePoint – Required
• Excellent interpersonal skills – Required
• Excellent written and verbal communication skills – Required

Travel and time requirements:

• Travel: up to 10%
• Nights/Weekends: rare

Education:

• Bachelor's degree in communications, Education, or related area – Preferred

#TB_PH
#ZR