EFDA

Hyndman Area Health Center

Bedford, PA
8 days ago

Full-time

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Skills

Analysis Skillsunmatched
CPR Certificationunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Conflict Resolutionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Infection Controlunmatched
Interpersonal Skillsunmatched
Laboratoryunmatched
Learning Management System (LMS)unmatched
Medical Treatmentunmatched
Multitaskingunmatched
OSHAunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Chartsunmatched
Patient Confidentialityunmatched
Patient Educationunmatched
Patient Follow-upunmatched
Presentation/Verbal Skillsunmatched
Radiographyunmatched
State Laws and Regulationsunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
Writing Skillsunmatched

Description

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k)
Training & development

As EFDAs, patient care is your #1 priority and focus. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner.
QUALIFICATIONS:

Provide extraordinary customer service, with excellent chair-side manner, by making the patient the #1 priority
Be present, engaged and ready to work at all assigned shift times
Take direction from the doctor(s) and/or hygienist(s), assist them with all dental procedures, anticipate their needs, and perform patient oral evaluations
Take, develop and mount accurate, high quality radiographs
Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctors notes
Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patients appointment
Complete various laboratory duties
Perform efficient and accurate procedures to maintain the schedule and patient flow
Educate the patients and address their questions and/or concerns
Demonstrate good teamwork to deliver an extraordinary experience for every patient
Partner with doctors, hygienists, and support staff to maintain excellent patient service and integrity within the organization
Assist the front office staff in scheduling patients follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products
Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly
Maintain patient confidentiality through HIPAA compliance
Follow the organizations safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations
Complete all Learning Management System requirements

Education/Certification:

Minimum high school diploma or equivalent required
Current radiography certification required
EFDA (Expanded Function Dental Assistant) certification required per individual state regulations
Dental Assistant certification, as required by state, or ability to become certified
Current certification in Cardiopulmonary Resuscitation (CPR) preferred
Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred
Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

Experience in a professional environment with direct patient contact preferred
Excellent positive attitude and customer service skills
Professionalism and integrity in all aspects of job, including image and both verbal and written communication skills
Possess exceptional interpersonal and relationship building skills, including conflict resolution skills
Strong organizational, planning and analytical skills
Ability to multi-task and remain calm in a rapidly changing environment
Computer proficiency and the ability to learn new programs as required

Numbers & Facts

Location	Bedford, PA
Job Type	Full-time

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