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EHR Technical Services Manager

Community Health Systems

Franklin, TN

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JOB DETAILS
LOCATION
Franklin, TN
POSTED
30+ days ago
Job Summary


Community Health Systems is hiring a Manager of EHR Acute Clinical Technical Services Manager to join our EHR Team. As the Manager of the EHR Acute Clinical Technical Services Team, you will be responsible for the LMDI, BMDI, CareAware, Clinical FSI, and Clinical CCL. You will work with internal and external stakeholders and partner to achieve business objectives. You will manage the complex technical projects in environments with a high degree of variability that require influence to achieve targeted outcomes. You will define strategy and technology roadmap, in order to direct and manage a team of associates responsible for delivering the technical aspects of an implementation project. The Manager will design, build, and maintain complex technical project plans based on commitments, and act as an escalation point for technical issues and risks. As a key member of this team, you will work independently with little supervision and be able to prioritize and manage concurrent projects while working with ambiguity. It is also important for you to be able to break down complex situations and communicate them effectively to external and internal project teams both electronically and verbally (which includes but not limited to leading and directing calls). You will understand and execute written technical work instruction and will understand and document complex technical communication.


Essential Functions


+ The Manager of the EHR Acute Clinical Technical Services will be responsible for the technical components of Cerner. You will work with internal and external stakeholders and partner to achieve business objectives.

+ Manage the complex technical projects in environments with a high degree of variability that require influence to achieve targeted outcomes.

+ Define strategy and technology roadmap, in order to direct and manage a team of associates responsible for delivering the technical aspects of an implementation project.

+ Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.

+ The Manager will design, build, and maintain complex technical project plans based on commitments, and act as an escalation point for technical issues and risks.

+ As a key member of this team, you will work independently with little supervision and be able to prioritize and manage concurrent projects while working with ambiguity.

+ Additionally, you will facilitate and direct technical discovery and provide expertise based on the specific environment, while also establishing relationships with the goal of achieving high level satisfaction.


Qualifications


+ Bachelor's degree in Information Technology, Science, Biomedical Engineering, Electrical Engineering, Industrial Engineering, Business or Healthcare or relevant degree or equivalent work experience

+ At least 8 years total combined related work experience and completed higher education, including:

+ At least 6 years healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience

+ At least 8 years additional work experience directly related to the duties of the job and/or completed higher education.

+ At least 5 years managing complex teams and direct reports.

+ Preferred Experience:

+ 8 year’s experience working with Cerner Millennium

+ 8 year’s experience working with CareAware iBus

+ 6 year’s experience working with Linux Operating Systems

+ 6 year’s experience with HL7 standards

+ 8 year’s of technical troubleshooting and problem-solving experience

+ 8 year’s experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or laboratory analyzers
Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

About the Company

C

Community Health Systems

Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).

As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1985
WEBSITE
http://www.chs.net/

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