EHR Trainer

POSITION SUMMARY: The EHR Trainer is responsible for the daily tasks assigned in relation to the operations related to the Electronic Health Records (EHR). The EHR Trainer will be accountable for training and providing support to EHR end users as assigned. Interacts with other members of the EHR Team and other departments to ensure the training needs are met. JOB ESSENTIAL DUTIES: Performs Dentrix, Athena and Athena application end-user training and follow upDevelops training materials and coordinates training schedule with appropriate personnelServes as a resource person for the EHR specific requirements used to develop reports used for auditing, education, etc.Will support EHR applications including troubleshooting, analysis and follow up.Handles application issues and projects.Assists in performance of system pre-load.Supports the goals and missions of MCR Health, Inc.Adheres to the MCR Health employee handbook and all policies, including confidentialityPerforms other duties as assigned. SKILLS, KNOWLEDGE & ABILITIES: Possess exceptional communication, interpersonal and organizational skills with the ability to build strong relationships and effectively influence diverse groups at all levels within the organization.Possess exceptional independent, critical thinking skills with the ability to identify issues, collect and analyze data, establish facts, draw valid conclusions, make recommendations and implement effective action plans.Knowledge and ability to understand, interpret, and communicate MCR Healths policies and procedures.Excellent oral, written, and communication skills.Excellent analytical skills; demonstrated proficiency in Excel and web-based tools.Extreme attention to detail.Ability to work in a fast paced environment and is adaptable to change and personalities.Excellent time management and organizational skills and the ability to meet deadlines.Interpersonal Skills: Demonstrates the ability to work well with colleagues and clients and with external organizations.Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.Subject to and expected to comply with all MCR applicable policies and procedures, including but not limited to MCR personnel policies. REQUIREMENTS & PREFERENCES: High School Diploma or GED equivalent required.At least 2 years of experience as an EHR end user.Training and support experience preferred.Experience with FQHC preferred.At least 2 years of clinical experience (Medical Assistant) required.At least 1 year experience working in a clinical front office preferred.Microsoft Office Products Word, Excel, Outlook, PowerPoint proficiency required PHYSICAL DEMANDS & EQUIPMENT USE: While performing the duties of this job, the employee is regularly required to sit, use hands or fingers, handle or feel objects, tools, controls and talk or hear.The employee frequently is required to walk, stand and reach with hands and arms.The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.Ability to use standard office equipment computer, printer, copier, phone and other job-related equipmentSpecific vision abilities required by the job include vision, color vision, depth perception and ability to adjust focus in order to read and comprehend written communication.The employee may occasionally lift and/or move up to 25 lbs.