Elders' Program Specialist

Elders' Program Specialist

Dept./Program: Elders

Employment Status: Full Time

FLSA Status: Non-Exempt

Schedule: 40 hours, 52 Weeks

Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary:

The Elders' Program Specialist position is responsible for the support of day to day functions, program support and data entry at Kenaitze Indian Tribe's Tyotkas Elder Center.

Essential Functions:

• Serves as backup to the Program Administrator as needed
• Maintaining contact lists, processing and distributing mail and faxes, maintaining office equipment, coordinating service repairs and tracking inventory
• Responsible for planning, oversight and implementation of all Tyotkas sponsored events
• Provides to the Elders Administrator monthly and quarterly reports, which reflect program participation by event, program advocacy efforts, challenges and recommendations for Center enhancement; and to the Elders Committee, as directed
• Works within the best-practice standards, protocols and procedures of the Human and Community Services Division and the Finance Division
• Serves as a member of workgroups and service teams, as assigned
• Promotes good relations with staff, vendors and community agencies
• Develops and consistently maintains accurate Elders information lists to include, but not be limited to phone number(s), mailing address, physical address, birth date, emergency contacts, etc.
• Assist in food service activities and kitchen support, as needed
• Works with the Activities Coordinator and Tribal Administration to schedule large mailings, newsletters and special meeting notices
• Oversight of the creation and mailing of the monthly activities calendar and menu
• Provides monthly input relevant to newsletter topics and content, public awareness materials, and resource information
• Work to ensure the appropriate and correct input into the Elder's program database
• Collection, input and maintenance of daily units into spreadsheets and other data sources
• Track borrowed and returned supplies and equipment
• General oversight of the Tyotkas Library, resources, materials, and archive documents to ensure appropriate display, maintenance of materials and items preservation
• Input all program charges into Reqlogic
• Maintains confidentiality in accordance with the Tribe's Policy
• Treat Elders with respect, dignity and courtesy at all times
• Reports incidents of suspected elder abuse and or neglect in accordance with Tribal and State law
• Reports incidents of suspected elder abuse and or neglect in accordance with Tribal and State law

Qualifications:

Education:

• High School Diploma or General Education Degree (GED)
• Certification in a specialized field of study specific to business management, project management, food service, or advocacy

Experience:

• Three years of program advocacy experience
• Three years of office experience
• Working knowledge of Microsoft Word, Publisher, Excel and Outlook
• Five (5) years elder advocacy experience

License/Certification:

• Current First Aid & CPR Certification, or within 90 days of hire
• Valid Alaska Driver's License and remain insurable under the Tribe's policy
• Current Food Handlers Certificate, or within 30 days of hire

Special Skills:

• Good oral and written communication
• Excellent customer service skills
• Ability to handle customer complaints in a professional manner
• Ability to prioritize multiple projects and deadlines
• Willingness to learn the language, culture and history of the Dena'ina people
• Knowledge and experience working with Alaska Native/American Indian people preferred