Elections Support Specialist (EVID)

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Tryfacta is seeking a Elections Support Specialist (EVID) for our client in Doral, FL 33172. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!

Position Title: Elections Support Specialist (EVID)
Location: Doral, FL 33172
Duration: Approx. 2 months
Work Schedule: 8.00 AM to 5.00 PM | must be able to work overtime on very short notice


Information Technology | Section:- EVID

Nature of Work:
This position will be responsible for technical support during Early Voting and Election Day. This position is responsible for performing a variety of technical troubleshooting for EViDs, Ballot-on-Demand (BOD) Printers, DS200, Expressvote, and MiFi's. This position is also responsible for troubleshooting network problems, diagnosing and resolving hardware or software issues.

Illustrative Tasks:

• Participation and assistance with mock training.
• Prepares VET equipment and supplies for distribution.
• Early Voting site setup.
• Maintaining functional voting equipment and systems ( EViD, DS200, ExpressVote, Ballot printers, and smartphone).
• Troubleshoot network connectivity issues.
• Compiling data on election equipment (i.e serial numbers) per assigned Early Voting site.
• Answer support on mobile phone.
• Resolve support tickets on mobile chats (via Teams).
• Election Day EViD support (troubleshoot any EViD issues)
• Diagnose, resolve, and document hardware and software issues.
• Provide support as required until task completion.
• Ensure consumables are maintained (Ballot paper, toner, and drums).
• Prepares reports such as inventory updates and job status reports, as required.

Knowledge/Skills/Abilities:

• Registered voter (preferred)
• Strong communication skills, both verbal and written.
• Ability to understand and carry out oral and written instructions.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to work both independently and within a team environment.
• Ability to prioritize and multi-task.
• Ability to perform data entry upon request.
• Ability to problem solve.
• Basic knowledge in electrical setup and battery backups for computer equipment.
• Proficiency with Microsoft Office (Outlook, Word, Excel, MS Teams)
• Proficiency smartphone/tablet
• Technical savvy (preferred)

Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.