We are MBR Management (a locally owned Franchise of Dominos) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
Were looking for a reliable and efficient Electric Bike Delivery Specialist to join our delivery team in Champaign, United States. In this role, youll be the face of our organization, delivering packages safely and on time using our fleet of electric bikes. Youll navigate the local streets of Champaign, manage multiple deliveries, and ensure every customer interaction reflects our commitment to excellence. This position offers the opportunity to work independently while contributing to our growing last-mile delivery operations in a fast-paced, dynamic environment.
Execute timely and accurate deliveries using electric bikes throughout the Champaign area
Plan and optimize delivery routes to maximize efficiency and minimize travel time
Maintain detailed records of deliveries, including package tracking and customer signatures
Perform basic maintenance and safety checks on electric bikes before and after shifts
Handle packages with care, ensuring they arrive in excellent condition
Provide professional and courteous customer service during all delivery interactions
Follow all traffic laws, safety regulations, and company delivery protocols
Report any mechanical issues, damaged packages, or delivery obstacles to management
Communicate proactively with dispatch regarding delivery status and any delays
Maintain a professional appearance and represent the company positively in the community
Qualifications
Proven experience in delivery operations or a similar customer-facing logistics role
Proficiency in riding bicycles and comfort operating electric bikes
Strong time management and organizational skills to handle multiple deliveries
Familiarity with GPS navigation systems and delivery management software
Excellent customer service skills and professional communication abilities
Ability to lift and carry packages weighing up to 50 pounds regularly
Valid drivers license or government-issued identification
Knowledge of Champaign streets and local geography (preferred)
Basic mechanical aptitude for electric bike maintenance and troubleshooting (preferred)
Completion of a bike safety certification or willingness to obtain one (preferred)
Detail-oriented approach to package handling and delivery documentation
Reliable transportation to and from the workplace
Ability to work independently and manage time effectively
Additional Information
BENEFITS
Flexible Hours
Competitive wages
Employee discount on all food items
Advancement opportunities
Paid Training
Incredible Bonus Structure
Offered Health, Dental & Vision Insurance after 60 days of employment