Accidental Death and Dismemberment (AD&D), Analysis Skills, Communication Skills, Compensation and Benefits, Computer Skills, Customer Support/Service, Data Analysis, Database Administration, Detail Oriented, Distribution Services, Electricity, Emergency Services, Establish Priorities, Geographic Information Systems (GIS), High School Diploma, Interpersonal Skills, Leadership, Multitasking, Presentation/Verbal Skills, Systems Administration/Management, Team Player, Technical Operations, Training Program, Writing Skills
Responsibilities:
- This role is responsible for service restoration and distribution switching activities using extensive knowledge of electrical distribution systems including technical knowledge of operations and switching practices.
- Ensures all reporting is completed to keep management informed of system conditions, circuit outages, key and critical customer interruptions, emergency conditions and extended outages.
- Expected to complete the Switching Training Program to become ROC switching certified within (approximately) 12-16 months. Shift-oriented workforce.
Requirements: - Ability to handle multiple tasks from start to finish, prioritizing and handling constantly changes priority levels
- Ability to work under pressure and make well thought out decisions
- Ability to analyze large subsets of data from multiple information sources and determine and create appropriate action plans
- Attention to detail to maintain grid integrity and the safety of personnel while also ensuring accuracy and error prevention
- Strong verbal and written communication skills
- Ability to lead, collaborate and work effectively in a team environment
- Maintains a positive attitude during stressful situations
- Coachable and open to feedback with a strong willingness to learn and adapt
- Preferred experience in dispatching, emergency services, complex database management and/or customer service.
- Understanding of the Electric Distribution System.
- Skills: Interpersonal; strong written and verbal communications; analytical; personal and mainframe computer applications.
- Abilities: Independent and sound problem resolution; multitasking; prioritizing constantly changing and emerging conditions; leadership abilities.
- To meet operational business needs, selected candidates must be available and committed to working a flexible 24/7 shift schedule as well as overtime and storm callouts.
Preferred: - Electrical background, Mechanical background, Strong computer skills, GIS
- Minimum 1+ years of experience
Education:- Minimum High School Diploma/GED
We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.