Electrical Warranty Service Technician

Job Summary

We are seeking a dependable and customer-focused Electrical Warranty Service Technician to join our team servicing the Leander area. This role is responsible for responding to and resolving residential warranty service calls, diagnosing electrical issues, and ensuring high-quality workmanship and customer satisfaction.

The ideal candidate is motivated, detail-oriented, and committed to delivering excellent service while representing our company professionally in the field.

Key Responsibilities

Warranty Service Calls

• Respond promptly to residential warranty service requests in the Leander area
• Diagnose and troubleshoot electrical issues in homes
• Perform necessary repairs to meet warranty standards and company expectations
• Ensure all work is completed efficiently and correctly the first time

Diagnostics & Repairs

• Identify electrical system malfunctions and determine appropriate solutions
• Repair or replace defective wiring, devices, panels, and related components
• Verify system functionality and safety after repairs

Customer Communication

• Communicate clearly and professionally with homeowners
• Explain issues, repairs, and resolutions in an easy-to-understand manner
• Provide a high level of customer service to maintain strong client relationships

Documentation & Reporting

• Accurately document all service calls, work performed, and materials used
• Complete work orders and service tickets in a timely manner

Safety & Compliance

• Follow all safety protocols and electrical codes
• Ensure all work complies with local, state, and national regulations

Qualifications

• Minimum Residential Wireman License (required)
• Warranty service experience highly preferred but not required
• Strong troubleshooting and problem-solving skills
• Ability to work independently with minimal supervision
• Ability to communicate effectively in English (read, write, and speak)
• Strong interpersonal and customer service skills
• Must be able to pass a background screening and drug test
• Valid driver’s license with a clean driving record

Work Environment

• Field-based role servicing residential homes in the Leander area
• Work may be performed in attics, crawl spaces, and outdoor conditions
• Exposure to heat, dust, and tight working spaces
• Fast-paced environment requiring time management and adaptability

Physical Requirements

• Ability to lift and carry up to 75 lbs
• Ability to climb ladders and work in confined spaces (attics, crawl spaces)
• Comfortable working in varying weather conditions

Why Join Us?

• Immediate opportunity – we are hiring ASAP
• Competitive pay based on experience
• Opportunity to grow with a strong and supportive team

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal;Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

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