Electronic Flight Bag Support (Active Secret) - Charleston AFB

RiverTech is providing Functional Support to Air Mobility Command flying squadrons. The focus of this work is to support the non-flying tasks in flying squadrons that were traditionally performed by aircrew members as additional administrative duties. This position is providing support for aircrew members at Charleston AFB in dealing with iOS (Apple) product general maintenance, restoration, and application support for EFB devices to accomplish the flying squadron's objectives.

Responsibilities

• Performs set-up, maintenance, and restoration on aircrew EFB devices, to include:

• Device activation.

• Device/application password reset.

• Device/application unlock procedures.

• Initiates lost mode/device retrieval as needed.

• Performs set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include:

• Facilitates EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office.

• Initiates EUSA device operating system updates as approved by DISA, and configuration profile provided by HQ AMC EFB Program Office.

• Reviews audit logs for unauthorized access and/or configuration changes.

Qualifications

• Experience troubleshooting and loading software on computers, servers and/or EFB devices.

• Experience serving in an aircrew position; and/or knowledge about squadron flying operations; (desired) and/or knowledge about Electronic Flight Bag devices.

• Experience working with products using iOS (Apple) operating system software strongly desired.

• The minimum of a high school degree or GED is preferred.

• Must have an active Secret Security Clearance.

Applicable Operational Specialty Codes (not required):

• AFSC - 1C0XX, 1XXX-Operations; 1A0X1-Boom Operator, 1A1X1-Flight Engineer, 1A6X1-Flight Attendant and 1A2X1-Loadmaster, 2AX1-Aircraft Maintenance.

• USA MOS - 15.

• USMC MOS - 60XX, 61XX, 62XX, 73XX, 75XX.

• USN NEC D0XX, G5XX; 8235/8251/8251-Flight Engineer.

• Other aircrew training specialties.

Job ID

2026-24166

Work Type

On-Site

Company Description

Work Where it Matters

RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).