Electronic Health Record Analyst II

Geisinger

Danville, PA

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JOB DETAILS

SKILLS

Analysis Skills, Best Practices, Change Management, Communication Skills, Data Collection, Data Migration, Data Quality, Document Scanners, Documentation, Documentation Plan, Epic Bridges, Epic Certification, Epic Systems, Functional Testing, Gap Analysis, HL7 (Health Level 7), Identify Issues, Information/Data Security (InfoSec), Leadership, Medical Record System, Medications, Needs Assessment, On Call, On Site Support, Operational Audit, Patient Care, Performance Analysis, Performance Tuning/Optimization, Peripheral Hardware, Printers, Problem Solving Skills, Project Planning, Radiology, Requirements Management, Service Level Agreement (SLA), Software Patches, Status Reports, Systems Administration/Management, Systems Maintenance, Testing, Training/Teaching, Unit Test, Vendor/Supplier Selection, XML (EXtensible Markup Language)

LOCATION

Danville, PA

POSTED

30+ days ago

Job Summary

Responsible for the performance of tasks related to EHR system implementation, adoption, enhancement, and support. This includes but is not limited to analysis, development, training, testing, documentation, go-live and on-going support, problem resolution, and maintenance.

Job Duties

+ Develops a strong understanding of assigned application(s) and can demonstrate a proficiency in navigating through the Electronic Health Record (EHR) .

+ Meets with relevant personnel to gather information and observe workflows.

+ Demonstrates the understanding of both the current and proposed workflows and can document the workflows using a flowchart format. Identifies opportunities and propose solutions to streamline the workflow to gain efficiencies.

+ Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.

+ Performs application testing including scenario-based, integrated, and parallel testing.

+ Applies critical thinking to problem solving and strives to understand the root cause of the issue.

+ Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. Provides regular updates regarding work status and demonstrates appropriate issue escalation.

+ Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.

+ Actively participates in meetings by being an engaged listener and offering both feedback and input.

+ Prepares training material and conducts training classes in either virtual or in-person settings.

+ Adheres to best practices regarding information security.

+ Participates in team on-call rotation to provide 24x7x365 support to assigned areas.

+ Provides remote and/or on-site support as needed to end-users.

+ Supports system upgrades, patches, and monitoring.

+ Assists in the preparation of department guidelines, standards, procedures, and policies.

+ Participates in vendor review and selection processes.

+ Develops understanding of the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications. Examples include laboratory instruments, radiology modalities, medication cabinets, printers, and scanners.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Develop and maintain HL7, XML, and X12 Bridges interfaces for the EPIC EHR

+ Serve as accountable owner for assigned projects.

+ Complete operational needs assessments, and identify integration solutions following IT best practice, organizational policy, and ensuring data integrity.

+ Assist in defining transformation specifications for interface engines.

+ Complete thorough unit and functional testing.

+ Collaborate with colleagues to ensure effective implementation planning.

+ Define threshold monitoring and error resolution procedures

+ Develop and oversee error management procedures

+ Develop and maintain comprehensive documentation.

+ Monitor and optimize Bridges performance

Support System upgrades and updates and data migrations

+ Analyze integration requirements; complete development as needed

+ Provide support for testing and implementation planning

+ Monitor Post live function

Provide On-call support

+ Monitor Bridges interface performance. Assure rapid recovery after planned and unplanned downtimes

+ Troubleshoot and resolve Bridges Interface issues adhering to published SLAs

Highly Preferred Skills:

+ Familiarity with HL7, X12, and XML

+ EPIC Bridges Certification

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 10 years-Relevant experience* (Required), Minimum of 4 years-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

About the Company

Geisinger

For communities across the country, health doesn’t have to be a destination: It can be a daily opportunity. At Geisinger, we empower our communities to do well and be well by removing barriers to advanced healthcare in all the moments where health makes its home. For more than 100 years, we’ve served our region while working to create a national model for improving health. Today, we’re focused on bringing them services that improve every facet of life to drive total health, inside and out.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

WEBSITE

https://jobs.geisinger.org/

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