The Master Technician / Senior Technician is a high-level technical and operational leader responsible for advanced device repairs, technician development, workflow management, and maintaining partner compliance standards within the uBreakiFix business. This position is reserved for a 10+ year tenured technician who demonstrates exceptional repair speed, accuracy, product knowledge, leadership, and understanding of business operations. The role supports store performance through expert repairs, training, sales execution, and operational accountability. Micro solder a huge plus.
Complete both same-day and multi-day repairs efficiently and accurately. Resolve escalated or complex repair issues. Maintain high quality standards and low bounce rates.
Manufacturer & Partners include but not limited to:
Samsung Google Microsoft Dell Microsoft Asurion
Numbers & Facts
Location
Ballwin, MO
Skills
Business Operationsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Property Maintenanceunmatched
Quality Managementunmatched
Quality Metricsunmatched
Regulatory Complianceunmatched
Sales Operationsunmatched
Sales Trainingunmatched
Solderingunmatched
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