Electronic Services Specialist

Equity Bank

Wichita, KS

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JOB DETAILS

SKILLS

ATM, Banking Regulations, Banking Services, Commercial Banking, Commercial Loans, Communication Skills, Community Banking, Compensation and Benefits, Consumer Loans, Customer Support/Service, Detail Oriented, Digital Media, Establish Priorities, Federal Laws and Regulations, Internet/Online Service, Mathematics, Microsoft Office, Mortgage, Mortgage Lending, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Improvement, Regulations, Secondary School, State Laws and Regulations, Team Player, Time Management, Treasury Management, Writing Skills

LOCATION

Wichita, KS

POSTED

1 day ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13596745 **Position Opening: Electronic Services Specialist** **Department: Deposit Operations** **Location: Wichita, Kansas** **Salary: FT Hourly** **Summary:**Electronic Services Specialist is primarily responsible for assignments relating to ACH processing, Exceptions regarding ACH and Check items and Wire Transfer support. The Electronic Services Specialist delivers exemplary customer service to both internal and external customers and provides support for a variety of complex customer/department requests and issues daily. **Responsibilities and Expectations** 1. Participates in the daily workflow related to ACH processing involving handling of transmission files and rejects. 2. Review, analyze, and process various ACH listings and reports to ensure appropriate actions are taken. 3. Processes incoming and outgoing wire transfers initiated by both customers and branches within set deadlines. 4. Provides prompt and accurate service to bank personnel with requests, inquires, and problems concerning electronic payment services provided by the bank. 5. Act as an owner of the bank to ensure all regulations, policies, and procedures are followed. 6. Represent the bank in a courteous and professional manner. 7. Make recommendations to management regarding potential process/workflow improvements. 8. Perform other duties as assigned or required. **Required Skills & Education** - High School required; Bachelors preferred - Minimum 2 or more years of previous work experience in a financial institution or related industry - Knowledge of Electronic Banking Services - Professional self-starter who can work independently - yet demonstrates teamwork in facilitating workflow - Understands how to prioritize effectively and remains both focused and organized when faced with the pressure of continuous deadlines and requests - An excellent communicator who has above average written and verbal communication skills; a person who pays continuous, high-level attention to detail and always presents a professional, business-like manner - Must have strong proficiency in various PC applications, including MS Office Suite - Experience with ACH payments - Accredited ACH Professional (AAP) certification a plus - Attention to detail with ability to self-motivate and prioritize tasks - Ability to learn and comprehend new system processes - Team player - Reliability, flexibility, professional etiquette and sound judgment are important - Familiarity with state and federal banking regulations - Problem solving, logic and basic mathematical computation skills. ::: {align="left"} The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. ::: ::: {align="left"} ::: {align="left"} **Physical Requirements** ::: ::: {align="left"} This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch, or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. ::: ::: {align="left"} ::: ::: {align="left"} **Work Environment** ::: ::: {align="left"} This position regularly works in an office setting. Most of the job duties require the employee to be working with compu ters and electronic media on a regular basis. ::: **Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicants race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.** **Who We Are** Equity Bank, a full-service, \$8 billion community bank, is based in Wichita, Kansas, with over 85 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. Were searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. **Whats in it f** :::

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Equity Bank

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