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Skills
Cellular Telephoneunmatched
Communication Skillsunmatched
Consumer Electronicsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Service Evaluationunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Electronicsunmatched
Establish Prioritiesunmatched
Functional Testingunmatched
Gamingunmatched
Hardware Repairunmatched
High School Diplomaunmatched
Information/Data Security (InfoSec)unmatched
Laptop PCunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Pricingunmatched
Product Documentationunmatched
Product Testingunmatched
Promotional Programsunmatched
Quality Controlunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Salesunmatched
Smartphonesunmatched
Team Playerunmatched
Testingunmatched
Training/Teachingunmatched
Wireless Communicationsunmatched
Description
Job Title: Buying Specialist Location: Milpitas, CA Pay: $25.00 – $30.00 per hour Schedule: Monday – Friday, 10:00 AM to 6:00 PM (Optional Saturdays 11:00 AM to 3:00 PM) Employment Type: Full-Time
Position Summary
Join our team as a Buying Specialist! You will serve as the welcoming first point of contact for our customers selling pre-owned electronics. This front-of-house role combines excellent customer service, product evaluation, and light negotiation. You will inspect devices, determine their value using our proprietary point-of-sale system, explain offers, and complete purchases in a professional manner.
Note: This is not a repair position. We will provide full training on all of our testing procedures and systems.
Key Responsibilities
Welcome customers and create a friendly, low-pressure experience.
Evaluate smartphones, tablets, laptops, gaming consoles, smartwatches, cameras, gaming PCs, and other consumer electronics.
Perform functional testing and verify cosmetic conditions before determining value.
Use our POS system to document products and generate purchase offers.
Explain pricing clearly and confidently while handling customer questions and basic negotiations.
Complete purchase transactions accurately and prepare inventory for our listing team.
Promote available products when appropriate, without using aggressive sales techniques.
Maintain accurate records of purchases and inventory.
Help keep the sales floor organized and assist with light operational duties between customers.
Follow company procedures related to inventory handling, quality control, and data security.
Qualifications
General knowledge of consumer electronics and current technology.
Strong customer service and communication skills.
Comfortable learning new technology and software.
Ability to inspect electronics with accuracy and attention to detail.
Professional, dependable, and comfortable working in a small team environment.
High school diploma or equivalent.
Preferred Background
Previous experience at GameStop, Best Buy, wireless retailers, electronics stores, pawn shops, or similar retail environments.
Experience buying or selling electronics is a big plus.
Retail or customer service experience with technology products.
Cell phone or computer repair experience is helpful, but repair work is not required.
Who We're Looking For
Approachable: You have a calm, friendly, and welcoming personality.
Customer-Focused: You prioritize a great customer experience over high-pressure sales.
Tech-Enthusiast: You have a genuine interest in consumer electronics.
Dependable: You are honest, organized, and reliable.
Confident: You are comfortable explaining pricing and negotiating professionally.
Adaptable: You are a quick learner with a positive attitude.