Administrative Skills, Calendar Management, Customer Support/Service, Data Entry, Educational Administration, Mail Processing, Multitasking, Organizational Skills, Problem Solving Skills, Security Protocols, Staff Training, Systems Maintenance, Telephone Skills, Training/Teaching, University/School Policies
Reports To: Building Administration/Superintendent
Campus: Elementary
Wage/Hour Status: Exempt
Length of Contract: 205
PRIMARY PURPOSE: The School Secretary serves as the first point of contact for students, parents, staff, and visitors and is responsible for ensuring the efficient day-to-day operation of the school office. This position provides clerical, organizational, and communication support to the principal, teachers, students, and families while maintaining a welcoming and professional office environment.
QUALIFICATIONS:
Education/Certification:
High school diploma or GED. A minimum of 60 college hours, or pass Praxis paraprofessional exam
Special Knowledge/Skills:
- Strong customer service and problem-solving skills
- Ability to remain calm under pressure and manage multiple priorities
- Experience working with children and families
Experience:
- Previous office or administrative experience preferred
- Experience working in a school setting preferred
MAJOR RESPONSIBILITIES AND DUTIES:
- Manage daily front office operations and maintain an organized, efficient workspace
- Answer and direct incoming phone calls in a professional and courteous manner
- Greet students, parents, visitors, and staff entering the school office
- Maintain visitor sign-in/sign-out procedures and campus security protocols
- Sort and distribute incoming mail, packages, and school correspondence
- Support student dismissal and transportation communication
- Serve as liaison between school administration, staff, families, and the public
- Prepare and distribute letters, newsletters, memos, and school announcements
- Assist with school social media updates, website notices, or messaging platforms as assigned
- Provide clerical support to the principal and instructional staff
- Maintain calendars for school events and administrative activities
- Assist with substitute teacher coordination and daily coverage needs
- Maintain confidentiality of student, personnel, and school records in accordance with district, state, and federal guidelines
- Assist with state reporting and data entry requirements
- Maintain filing systems, both digital and physical
- Support compliance with school and district policies
- Other duties assigned by principals.
WORKING CONDITIONS:
Mental Demands:
Maintain emotional control under stress and effectively multitask.
Physical Demands:
Frequent standing, stooping, bending, pulling and pushing; move small stacks of textbooks, media equipment, desks, and other classroom equipment
A
Arkansas Department of Education