This Eligibility Assistant position in Columbus, IN, offers an opportunity to provide customer service and administrative support for individuals applying for public assistance programs such as TANF, SNAP, and Medicaid. The role involves welcoming visitors, reviewing information, assisting with computer applications, scheduling appointments, scanning documents, answering calls, and maintaining daily activity reports. Candidates should have strong customer service skills, confidentiality, reliability, and the ability to handle multiple tasks. A high school diploma or equivalent is required, along with a clean background and previous customer service experience preferred. The position is full-time, paying $15/hour, with benefits, paid time off, and a Monday-Friday schedule. It provides a chance to make a positive community impact and grow professionally.
Physical requirements include sitting, handling objects, and occasional standing or lifting up to 25 pounds. Knowledge Services offers accommodations for individuals with disabilities. They are an equal opportunity employer committed to diversity and inclusion.