Eligibility Benefits Specialist II

Eligibility Benefits Specialist II

Salary

$68,339.77 - $83,067.41 Annually

Location

Multiple Locations, CA

Job Type

Full-Time

Job Number

26-443170-02

Department

Health & Social Services Dept

Opening Date

09/22/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Providing Public Assistance and Employment Services to Solano County

The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.

Click here to learn more about the Employment and Eligibility Services Division

THE POSITION

Are you looking for a position in a rewarding career-field with room to grow?

The Solano County Employment and Eligibility Services Division of the Health and Social Services Department is currently recruiting for Eligibility Benefits Specialist II.

Eligibility Benefits Specialist II is the full journey working level in the series. They apply regulations and procedures to determine eligibility for multiple public assistance programs, and performs other related duties as required. The II-level is the full journey working level in the series. Under supervision, the successful candidate is expected to independently perform the full range of multi public assistance benefit eligibility determination duties while managing related case records independently.

The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur, or the need arises.

Ideal Candidate

The ideal candidate for the Eligibility Benefits Specialist II position possesses comprehensive knowledge of public assistance programs and can independently perform the full range of eligibility determination duties. They demonstrate proficiency in interpreting and applying complex regulations, maintaining accurate and well-organized case records, and managing a diverse caseload with consistency, efficiency, and attention to detail.

The ideal candidate has experience working within a California county social services agency and recent, hands-on experience determining eligibility for programs such as CalFresh, Medi-Cal, CalWORKs, and Welfare-to-Work. They are skilled in conducting both in-person and virtual interviews, gathering and evaluating sensitive financial and personal information, and providing clear, respectful, and supportive guidance to individuals seeking assistance.

Strong technical proficiency, including effective use of the CalSAWS system, is essential. The ideal candidate exercises sound judgment, demonstrates reliability, and is committed to providing high-quality customer service and timely, accurate benefit determinations. They perform effectively both independently and as part of a team, consistently demonstrate professionalism and integrity, and bring a commitment to continuous learning and contributing to the division's ongoing success.

EXPERIENCE AND EDUCATION REQUIREMENTS

Experience:

Six (6) months of experience performing duties equivalent to an Eligibility Benefits Specialist I (Eligibility Worker I) in a California County Department of Social Services, or 13 full pay periods as an Eligibility Benefits Specialist I with Solano County. The experience must have been within the last two (2) years.

LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS:

Applicants are required to possess a valid California Driver's License, Class C.

Note: The driver's license must be kept current while employed in this class.

Click here for the Eligibility Benefits Specialist II Job Description

SELECTION PROCESS

10/06/2026 - First application review deadline to submit application and required documents.

10/20/2026 - Second application review deadline to submit application and required documents.

• Every 3 weeks afterwards

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Applications must be submitted through the NeoGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-1113, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

Please note that all dates/times listed in the job announcement are Pacific Time.

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION REVIEW DEADLINE DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations.

Americans with Disabilities Act

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form.

This form must be received in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request.

We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave

To learn more, view our benefits summary.

01

Within the last two years, have you completed at least six months of full-time experience in a California County Department of Social Services determining eligibility for CalFresh or other public assistance programs such as Medi-Cal, CalWORKs, or Welfare to Work?

• Yes
• No

02

Please describe your knowledge and experience with the CalSAWS system.

03

Select the amount of experience you possess with public contact and interviewing customers/clients to obtain financial and/or personal data experience

• None
• 6 months but less than 12 months
• 12 months but less than 18 months
• 18 months but less than 24 months
• 24 months or more

04

Describe your experience involving public contact and interviewing customers or clients to obtain financial or personal information. Include your employer's name, job title, dates of employment (month/year to month/year), and average hours worked per week. If you do not have this experience, enter "None."

05

Some positions may require bilingual skills. Applicants who indicate bilingual skills in their application may be required to demonstrate proficiency in speaking, reading and writing in the language indicated:

• Spanish
• Tagalog
• Vietnamese
• None of the above bilingual skills

06

Positions assigned to this classification are required to drive. Do you possess a valid Drivers License?

• Yes
• No

07

If you have a valid Drivers License, please provide the State and Drivers License number. If you do not have a valid Drivers License, please write "n/a."

Required Question

Employer Solano County

Address 675 Texas Street

Suite 1800

Fairfield, California, 94533

Phone (707) 784-6170

Website https://www.solanocounty.gov/