Behavioral Health, Case Management, Childcare, Coaching, Customer Support/Service, Documentation, Federal Laws and Regulations, Health Education, Intrusion Prevention Systems, Needs Assessment, Onboarding, Operations Management, Problem Solving Skills, Regulations, Regulatory Compliance, State Laws and Regulations, Training Program, Verification Plans, Workforce Management
The Temporary Assistance to Needy Families (TANF)/Colorado Works Workforce Development Case Manager supports TANF participants in achieving economic stability through employment, training, and supportive services. This role conducts assessments, develops individualized plans, monitors participation, assists participants with barrier reduction and coordinates with workforce and community partners in alignment with Colorado Works regulations and county policies.
Generally, the hiring range is $49,916-$62,395 annually. Qualifications, education and experience as it relates to the position will be taken into consideration when determining hiring salary.
Your future is important to us.
Douglas County offers a comprehensive benefits package - including medical, dental, vision, and retirement plans - plus a wide range of additional resources to support your health, growth, and overall well-being. View the full Employee Benefits Guide.
View the full job description here
ESSENTIAL DUTIES AND RESPONSIBILITIES: (The following examples are illustrative only and are not intended to be all inclusive.)
Individualized Planning
- Identify strengths, barriers to employment, career interests, and service needs through structured interviews and assessment tools.
- Develop and maintain Individualized Plans (IPs), ensuring they meet Colorado Works documentation and update requirements.
- Reassess goals and plans regularly, including the state-required six‑month workforce assessment and 90‑day client contact standard.
Work Participation & Case Management
- Monitor participant engagement in approved Colorado Works activities.
- Provide coaching, problem-solving, and accountability to help clients meet participation requirements.
- Supporting clients in career exploration, job search strategies, résumé development, and interview preparation.
- Use strengths-based communication to encourage engagement, build trust, and support long-term employment success.
- Work effectively with diverse populations, including those facing trauma, poverty, disability, or justice involvement.
- Document all participation, contacts, and progress in CBMS in accordance with the Work Verification Plan.
Supportive Services & Referrals
- Help clients address housing, childcare, transportation, financial challenges, or other obstacles to employment.
- Identify needs and connect clients to supportive services such as childcare, transportation, housing supports, behavioral health resources, and educational/training programs.
- Track supportive service provision and ensure appropriate documentation.
Compliance & Reporting
- Ensure participants understand program rules, rights, and responsibilities.
- Adhere to federal and state regulation and apply compliance procedures, including good cause evaluation and sanction processes, per state and county rules.
- Meet federal, state, and county performance targets.
Collaboration & Outreach
- Partner with local workforce centers, training providers, community organizations, and employers to support client success.
- Facilitate job readiness workshops, orientations, or group activities as needed.
Work Schedule & Location Requirements
- This position is required to report to the office Monday through Friday during the initial onboarding and training period. A hybrid schedule may be considered after the initial period based on performance, operational needs, and supervisor approval.
D
Douglas County Government