Eligibility Specialist

Career Opportunity: Eligibility Specialist

Reports to: CFO

Organization: The HealthCare Connection (THCC)

Location: Mt. Healthy

About The HealthCare Connection:

Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.

We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy.

Benefits:

• Health Insurance and Rewards Program
• Dental, and Vision Insurance
• Free Life & Short-Term Disability Insurance
• 403(b) Retirement Plan with employer match
• Comprehensive Paid Time Off (PTO)
• 10 Paid Holidays

Position Summary:

The Eligibility Specialist is responsible for providing enrollment assistance and health coverage education to patients of The Healthcare Connection (THCC) and members of the surrounding community. This role helps individuals understand their health insurance options and guides them through the application and enrollment process to obtain affordable healthcare coverage.

The Eligibility Specialist completes and submits applications for Medicaid, Marketplace health insurance plans, and Presumptive Eligibility for Medicaid while ensuring accuracy, confidentiality, and compliance with federal and state regulations. The position serves as a trusted resource by educating patients on eligibility requirements, assisting with renewals and changes in coverage, and connecting individuals with appropriate healthcare resources to improve access to care.

Key Responsibilities:

• Provides enrollment assistance for uninsured adults and children to access subsidized, low-cost and free health insurance programs through the "Health Insurance Marketplace" and benefits.gov for Medicaid
• Provides structured health care outreach and education to patients on A.C.A. related coverage options and obligations.
• Distributes outreach materials to patients, community members, partner organizations and business to build coverage awareness as dictated by the "Outreach Plan".
• Attends community events in order to promote coverage availability, coverage options and to promote enrollment.
• Collaborates with local organizations to build awareness of coverage options, share best practices and to assist during enrollment events.
• Works closely with Ohio Medicaid, county Job & Family Service agencies, public health organizations, hospitals and community outreach staff as necessary.
• Attends and successfully completes all required training programs, participates in ongoing educational conference calls, webinars and other professional development opportunities.
• Provides accurate reports and tracking on enrollment and outreach practices for HRSA, the CEO and Board of Trustees.
• Travels between health center sites to maximize patient enrollment/education
• Performs other necessary duties supported by grant funding

Qualifications:

EDUCATION

• High School graduate plus minimum of two years of college education/course completion

WORK EXPERIENCE

• Two years previous experience working in the public sector with diverse populations, knowledgeable regarding social services and public health services. Knowledge of government backed health coverage programs as well as managed care companies serving this region may be considered in lieu of college education.

Equal Employment Opportunity/Drug-Free Workplace:

The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.

THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.