As a Clinic Manager at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Manager is a mid-tier administrative role responsible for supporting the oversight of performance and operations of the clinic. This position supports the clinic leadership and clinic staff; assist with staffing needs; provide resource support and administrative oversight, while maintaining an active case load of clients.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
We Offer:
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Additional benefits and perks
Tasks & Responsibilities:
Participate in the Ellie clinic manager meetings
Participate in Ellie leadership meetings when requested
Maintain billable hours expectations
Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources
Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.)
Partner with clinic leadership to support administrative changes as needed (office space and waitlist)
Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes
Coordinate office supply orders for clinic (ordering and monitoring)
Co-facilitate clinic meetings and consultation groups, including documentation via a file note
Collaborate with clinic director to maintain organizational policies and procedures
Serve as back-up for clinic director when they are out of the office
Additional duties as assigned
Required Skills/Abilities
Master’s Degree or higher education in mental health discipline
Independently licensed with an Alabama -issued clinical practice license (e.g., LISCW, LMFT, LPCC, LP)
Strong leadership and problem-solving skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record system
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities.
Flexible work from home options available.
Numbers & Facts
Location
Dothan, AL
Job Type
Full-time
Skills
ADPunmatched
Billingunmatched
Clinical Competencyunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Employee Terminationsunmatched
Health Educationunmatched
Health Insuranceunmatched
Healthcare Qualityunmatched
Higher Educationunmatched
Human Resources Processesunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Licensed Marriage and Family Therapist (LMFT)unmatched
Medical Office Administrationunmatched
Microsoft Outlookunmatched
Onboardingunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Psychiatry and Mental Healthunmatched
Staff Requirementsunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
Writing Skillsunmatched
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