Elyria Police Department – Dispatcher

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Elyria Police Department - Dispatcher

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• Home "
• Job Postings " Elyria Police Department - Dispatcher

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JOB RESPONSIBILITIES:xc2xa0

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Under general supervision, receives calls, including requests for public safety services or information; dispatches personnel and equipment for emergency service through the use of telephone, police/fire radio, and other communications equipment; performs any additional related work as assigned; must possess quality prioritization and multi-tasking abilities under stressful situations.

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MINIMUM QUALIFICATIONS:

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Completion of secondary education, GED, or equivalent combination of training or experience; ability to calculate fractions, decimals, and percentages, and to read and write common vocabulary; incumbent must meet all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

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Compensation:

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Salary up to $60,365.76

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Laterals with three (3) years of prior, full-time police dispatch experience shall be hired at Class B. The Police Chief shall have discretion to move a lateral to Class A after completion of FTO training.

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ESSENTIAL FUNCTIONS OF THE POSITION:

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• Operates telephone console to receive incoming calls for assistance; determines nature and urgency of call (e.g., emergency, service, information etc.) and prioritizes response; receives and transmits radio communications (e.g., dispatches patrol officers and equipment for purposes of law enforcement, traffic control, accident investigation, motorist assistance, security, service, etc.); scans status charts and computer screen to determine units available; logs and records calls; monitors multiple frequencies and patrol units; contacts support services as necessary (e.g., fire, ambulance); responds to inquiries and requests from general public and handles complaints; monitors 911 emergency lines and takes appropriate actions. n
• Operates telecommunications computer terminals (e.g., LEADS, NCIC, etc.) receiving and transmitting messages; interprets messages and responds according to established department procedures; takes and furnishes information in reference to criminal record checks, social security number, driver's license number, vehicle registration, warrants, etc.; provides direction to officers and routes information to appropriate person, department or agency. n
• Maintains accurate communications log (i.e., telephone, radio and message control); updates daily information; enters and deletes warrant files on New World computer system; inputs data on persons, towed or stolen vehicles, missing persons, stolen property, etc.; prepares reports, cards, and correspondence and maintains related documentation as required. n
• Monitors closed circuit television security systems for police department facility (e.g., jail, booking room, front lobby area, parking lot, etc.,); monitors alarm board for city businesses and services (e.g., malls, banks schools, etc.). n
• Greets and assists visitors to department and provides information and services to community and area public service agencies; acts as liaison between field units and station supervisor; may receive and record admissions and/or evidence submitted after normal work hours. n
• Attends staff meetings, training sessions, workshops, and seminars as required. n
• Performs other related duties as assigned. n
• Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions. n
• Demonstrates regular and predictable attendance. n

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OTHER DUTIES AND RESPONSIBILITIES:

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• Remains informed of current developments and procedures pertinent to duties. n

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MINIMUM ACCEPTABLE CHARACTERISTICS:

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(*Indicates Development after employment)

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• Knowledge of : LEADS computer operations; public safety radio dispatching procedures; geographic layout of jurisdiction; department policies and procedures; public relations; community resources and services; office procedures; records management.

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Skill in: Typing xe2x80x93 45 words per minute with high accuracy suggested, Computer Operation xe2x80x93 ability to navigate several different software platforms; data entry; law enforcement communication equipment operation.

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Ability to: Carry out detailed but basic written or oral instructions; deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; understand, interpret, and apply laws, rules or regulations to specific situations; calculate fractions, decimals, and percentages; copy records precisely without error; complete routine forms; prepare routine correspondence; prepare accurate documentation; compile and prepare reports; respond to routine inquiries from public and/or officials; communicate effectively; gather, collate, and classify information; maintain records according to established procedures; answer routine telephone inquiries; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints.

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EQUIPMENT OPERATED:

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The following examples are not all inclusive:

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Department computer; LEADS terminal, NCIC, base radio, two-way radio, scanner, telephone, alarm board, monitors and general office equipment.

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Qualified candidates should submit a City of Elyria application found atxc2xa0https://www.cityofelyria.org/department/human-resources/ or via e-mail to varga@cityofelyria.orgxc2xa0or by mail or in person to ATTN: HR, 131 Court Street, Suite 104, Elyria, OH 44035.

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POSTED IN: Dispatch | Dispatcher | Police

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City Hall

n131 Court Street

nElyria, Ohio 44035

nPhone: 440-326-1400

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Hours

nMonday - Friday

n8 AM - 4 PM

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Employee: HR Portal | E-mail

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Copyright xc2xa9 2020 City of Elyria

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