Emergency Department Patient Access Registrar at UnitedHealth Group
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Emergency Department Patient Access Registrar
Oneonta New York
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Emergency Department Patient Access Registrar
Requisition number 2357357
Job category Healthcare Delivery
Primary location Oneonta NY
Date posted 04282026
Overtime status Non-exempt
Travel No
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2000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum in strategic partnership with Allina Health.
As an Optum employee you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.
TheEmergency Department Patient Access Registrarwelcomes greets interviews patients andor representatives in person or over the telephone to ensure their initial experience with the hospital is exceptional. ThePatient Access Representativewill also obtain the required demographic and insurance information to ensure proper billingreimbursement to the hospital. Secure require signatures from patients andor representatives to protect hospitals interests. Provides excellent patient experience for guests with a high level of professionalism.
Schedule
Monday through Friday from 1100pm to 700amwith rotating weekends and occasional overtime
Location
1 Norton Ave Oneonta NY 13820 Fox Hospital Oneonta
We offer 4-6 weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities
Communicates directly with patients and or families either in person or on the phone to complete the registration process by collecting patient demographics health information and verifying insurance eligibility benefits
Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
Gathers necessary clinical information and processes referrals pre-certification pre-determinations and pre-authorizes according to insurance plan requirements
Verifies insurance coverage benefits and creates price estimates reverifications as needed
Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
Identifies outstanding balances from patients previous visits and attempts to collect any amount due
Responds to patient and caregivers
Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge inquiries related to routine and sensitive topics always in a compassionate and respectful manner
Generates reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
Maintains up-to-date knowledge of specific registration requirements for all areas including but not limited to Main Admitting OP Registration ED Registration Maternity and Rehabilitation units
What are the reasons to consider working for UnitedHealth Group
Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success. Some of our offerings include
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401k Savings Plan Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits pet insurance legal insurance LTC Insurance etc.
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.