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EMERGENCY SERVICES DISPATCHER
Legislative Branch
U.S. Capitol Police
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Summary
The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
Learn more about this agency
Summary
The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
Learn more about this agency
Overview
Help
Accepting applications
Posted yesterday · Apply by 08/03/26
Due by 11:59 p.m. ET on August 3, 2026
Location
Few vacancies in the following location:
Washington, DC
Few vacancies
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $69,653 - $95,528 per year Pay scale & grade
CP 05
Promotion potential 06
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - Occasional Travel
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number req748 Control number 875196400
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Navigate to the following URL to apply to this job: USCP Careers
Duties
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This position is located in the United States Capitol Police (USCP), Office of the Assistant Chief of Police for Uniformed Operations, Command and Coordination Bureau, Command Division, Communications Section.
The Communications Section provides operational support to all the USCP campus and the Congressional community through a Computer-Aided Dispatch (CAD) radio system, answering 911 emergency calls from staff members, and monitoring the Close Circuit Television (CCTV) system.
The incumbent of this position is the first line of defense for USCP field officers, USCP personnel, and requests for emergency services. Is also responsible for monitoring USCP security alarms, access control, and video security systems within the Capitol Complex.
More specifically, major duties include, but are not limited to the following:
Requirements
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Conditions of employment
Qualifications
In order to qualify, you must meet the education and/or experience requirements described below.
The incumbent of this position must have at least one (1) year of specialized experience at or equivalent to the CP-04 (GS-06) grade level.
Examples of qualifying specialized experience include:
(1) Knowledge of operating procedures pertaining to security, dispatching, alarm monitoring, telecommunications, and computer databases to isolate and solve a wide range of recurring problems that affects prompt and accurate delivery of messages.
(2) Skill in collecting and evaluating information, identifying critical facts, and recommending the appropriate course of action in a timely manner.
(3) Knowledge of analytical and evaluation methods to interpret and organize data associated with security screening and dispatching activities.
(4) Skill in navigating and utilizing multiple law enforcement specialized software platforms in accordance with authorized access and security protocols.
All eligibility requirements must be met by the closing date of the vacancy announcement.
(Information on Qualification & Education is located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/)
Education
There is no education substitution for experience in this series and/or grade.
Additional information
Additional Conditions of Employment with the USCP: As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and after a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP. Criminal History Check -- Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment. Credit Check -- Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration -- Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/verify/ Fingerprint Check -- Applicants fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of their criminal history record. Background Investigation -- Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions, may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidates disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Evaluation Factors: Please address all Knowledge, Skills and Abilities (KSAs) within the narrative responses so that your experience can be evaluated properly. We will review your resume, assessment questionnaire, and supporting documentation to determine if you meet the minimum requirements for this job. If you meet the minimum requirements for this job, we will evaluate your application materials to assess the quality, depth, and complexity of your qualifications, accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. Failure to successfully pass a full field background investigation and all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
The following documents are required and must be received by the closing date of this announcement: 1. Your resume: Page limit is two (2) pages and should include a description of related job duties as well as dates of employment (mm/yy). Margins cannot be smaller than .5 all around and the font no smaller than 11-point. 2. Other supporting documents: - Veterans Preference Documentation, if applicable. - College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirements for this position.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Navigate to the following URL to apply to this job: USCP Careers 1. Follow the prompts to upload your resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit Application button to submit your application package. 3. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. 4. To verify that your application is complete, log into your account and select the job posting for this position. The page will display the status of your application, the documentation received, and any correspondence the Department has sent related to this application. 5. Failure to provide all required documents and information requested by the closing date of this announcement may result in your application not being considered. The complete application package must be submitted by 7:59 PM (ET) on the closing date to receive consideration.
Agency contact information
Email armetia.mobley.ctr@uscp.gov Address Office of Human Resources
119 D Street NE
Washington, DC 20510
Next steps
After a review of your application materials is made, you will be notified of your eligibility status. If you are referred to the hiring official, you will receive further notification. If further evaluation or interviews are required, you will be contacted. Please note that if you are not selected for this position, the USCP may not be able to provide specific feedback or disclose the reasons for your disqualification, due to confidentiality and legal considerations related to the hiring process.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
The following documents are required and must be received by the closing date of this announcement: 1. Your resume: Page limit is two (2) pages and should include a description of related job duties as well as dates of employment (mm/yy). Margins cannot be smaller than .5 all around and the font no smaller than 11-point. 2. Other supporting documents: - Veterans Preference Documentation, if applicable. - College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirements for this position.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Navigate to the following URL to apply to this job: USCP Careers 1. Follow the prompts to upload your resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit Application button to submit your application package. 3. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. 4. To verify that your application is complete, log into your account and select the job posting for this position. The page will display the status of your application, the documentation received, and any correspondence the Department has sent related to this application. 5. Failure to provide all required documents and information requested by the closing date of this announcement may result in your application not being considered. The complete application package must be submitted by 7:59 PM (ET) on the closing date to receive consideration.
Expand Hide how to apply
Agency contact information
Email armetia.mobley.ctr@uscp.gov Address Office of Human Resources
119 D Street NE
Washington, DC 20510
Next steps
After a review of your application materials is made, you will be notified of your eligibility status. If you are referred to the hiring official, you will receive further notification. If further evaluation or interviews are required, you will be contacted. Please note that if you are not selected for this position, the USCP may not be able to provide specific feedback or disclose the reasons for your disqualification, due to confidentiality and legal considerations related to the hiring process.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
U.S. Capitol Police
We protect the legislative process, the symbol of our democracy, the U.S. Capitol, the people who carry out the legislative process, and the millions of visitors who travel here to see democracy in action. Every American who visits the Capitol-as well as visitors from around the world-become part of our protected community. They see the USCP first-hand as the best of Americas spirit and diversity. The USCP acts on the world stage every day as a model in security, urban crime prevention, dignitary protection, specialty response capability, and homeland security. We are often the first face that visitors and employees encounter, and we leave a lasting impression that reflects the Legislative Branch and its role in Americas democracy.
Agency contact information
Email armetia.mobley.ctr@uscp.gov Address Office of Human Resources
119 D Street NE
Washington, DC 20510
Summary
The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
Learn more about this agency
Overview
Help
Accepting applications
Posted yesterday · Apply by 08/03/26
Due by 11:59 p.m. ET on August 3, 2026
Location
Few vacancies in the following location:
Washington, DC
Few vacancies
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $69,653 - $95,528 per year Pay scale & grade
CP 05
Promotion potential 06
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - Occasional Travel
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number req748 Control number 875196400
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