Emergency Services Mitigation Field Supervisor

• Write Scopes/Xactimate Estimates- Bio, board-up, corrosion mitigation, odor, water

• Supervise Field Staff- Ensure daily goals are met

• Complete new job work orders and send to Internal Project Coordinator for scheduling

• Manage labor/material budgets

• o Plan out job sites to hit budgets

• Contact Project Manager/Estimator & Manage Communication

• Complete TPA/Insurance Company guidelines and documentation

• Completes Photo Upload to Dropbox or validates completion with Technician- Daily

• Quality Assurance- Complete walks as necessary

• Obtain Certification of Completion and perform final walk through

• o Complete applicable Xactimate Scopes and submit to Tech Specialist

• Make initial contact and hold relationship with customer

• Track equipment usage on jobs through RMS & MICA

• Keep compliance tasks in RMS up to date

• Get Work Authorization signed

• Keep extra supply of materials in vans

• Communicate with Project Coordinator on labor needs

• Communicate with adjusters and TPA call centers

• Complete punch list items (Less than 2 hours)

• Train/Coach/Support Technicians

• Ensure RMS is updated daily

• Special Tasks Assigned by Operations Manager

High Detail Job Accountabilities:

• Participates in marketing and business development as the need arises.
• Participates in the collection process of payment from customers.
• Complete special assignments as requested by Supervisor
• Participates in emergency services when an "All hands on deck" scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

• A typical shift for this position is 7am- 5pm, Monday- Friday.
• However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.