Emergency Services Representative - Tacoma General

MultiCare Health System

Tacoma, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Skills, Brewing, Cancer, Cardiology, Career Development, Clinical Training, Credit and Collections, Emergency Care, Emergency Services, Fellowship, High School Diploma, Hospital, Infection Control, Interpersonal Skills, Medical Records, Medical Treatment, Medicine, Neonatology, Neurology, Order Processing, Organizational Skills, Orthopedic Surgery, Patient Care, Patient Registration, Record Keeping, Team Player, Tuition Fees, Unit Secretary

LOCATION

Tacoma, WA

POSTED

30+ days ago

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: .75, Shift: Night, Schedule: 12-HR Shifts; Alternating Weekends

Position Summary
The Emergency Services Representative is an ideal intermediate level opportunity responsible for the clerical aspects of Emergency Department operations. If you are a service-oriented individual with the ability to respond to patients and families with sympathy, respect, and understanding, this could be a perfect position for you.

Responsibilities

You will provide support through patient registration, clinical order processing, medical record maintenance, entry, financial counseling, and fee collections
You will serve as the focal point for department communications and as a resource for patients and families
You will perform in accordance with infection control procedures and patient care unit standards
You will regularly utilize independent decision-making capacities and strong interpersonal skills

Requirements

High school graduate or equivalent preferred
Completion of Unit Secretary (Unit Coordinator) vocational training course preferred
One (1) year of previous patient care or currently enrolled in clinical education program preferred
One (1) year of equivalent clerical experience in a medical setting preferred

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone - outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it's a city where you can live, work and play.

Why MultiCare?

Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.64 - $34.48 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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