Emergency Vehicle Operator (EVO)

Position Summary
The Emergency Vehicle Operator is responsible for safely and efficiently responding to assigned calls while supporting the delivery of high-quality patient care in accordance with company policies, applicable protocols, and regulatory requirements. This position operates emergency vehicles in a professional and safety-focused manner and works as part of an ambulance crew, with an EMT on a BLS unit, or as assigned for live organ transport operations. The Emergency Vehicle Operator contributes to patient care support, including triage assistance, patient packaging, assessment support, documentation assistance, and safe transport.

Duties & Responsibilities

• Report to work on time and maintain prompt, regular attendance.

• Operate assigned emergency vehicles safely, professionally, and in compliance with all applicable laws, regulations, company policies, and safety expectations.

• Respond to assigned calls in the most appropriate and efficient manner while maintaining awareness of roadway, environmental, and scene safety conditions.

• Assist with patient triage, packaging, movement, assessment support, documentation support, and transport activities within the scope of the position.

• Maintain a neat, clean, and professional appearance at all times in accordance with the Policy and Procedure Handbook.

• Maintain the assigned vehicle and equipment in a clean, organized, stocked, and response-ready condition.

• Maintain familiarity with the ambulance, equipment, supplies, and their proper function and use.

• Identify and report defective equipment, supply concerns, vehicle issues, or operational deficiencies to the appropriate manager or supervisor as required.

• Maintain positive, respectful, and professional working relationships with coworkers, supervisors, healthcare partners, public safety agencies, patients, families, and members of the community.

• Comply with all company policies, the Policy and Procedure Handbook, the Code of Conduct, and all applicable local, state, and federal requirements, including HIPAA and OSHA.

• Perform additional duties and responsibilities as assigned by management.

Education and Experience

• High school diploma or equivalent required.

• Must be at least 19 years of age.

• Valid driver’s license required.

• Must be able to safely operate company motor vehicles and drive long distances when required.

• Must be able to sit in a motor vehicle for extended periods of time.

• Must maintain professionalism, reliability, and compliance with company standards at all times.

• Ability to learn new things and apply them in a fast-paced, ever-evolving environment

Work Environment

The Emergency Vehicle Operator performs duties in both indoor and outdoor environments and may be exposed to hazardous conditions, blood or body fluids, fumes, odors, noise, temperature variations, and confined spaces. Respirator use may be required.

The position involves face-to-face interaction with others, working as part of a team, operating mechanical and electrical equipment, and performing duties in a mobile emergency response environment.

The EVO is assigned to shift work and may be required to work extended periods of time based on operational needs.

Physical Requirements

This position requires the EVO to regularly use hands to handle, feel, or operate equipment; reach with hands and arms; communicate verbally; and hear effectively.

The EVO is frequently required to stand and walk and may also be required to sit, climb, balance, step, step, stoop, kneel, and crouch.

The EVO must be able to frequently lift and/or carry a minimum of 140 pounds and up to 200 pounds. Specific vision abilities required for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.