Employee Benefits Account Executive

About Lockton Northeast

For the Northeast Series, you'll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth.

We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote.

The Account Executive is a critical role and is focused on managing a portfolio of high-profile Clients within the Lockton Northeast Series. The Account Executive is the primary contact for the Client and is responsible for leading the overall Client relationship. They will be ultimately held accountable for building and executing on the health and welfare strategy, in partnership with the core team and core specialty practices. The Account Executive will also be responsible for full alignment between the Client's business objectives/strategy and the technical expertise brought by the Lockton team. They also ensure that Lockton resources are deployed efficiently to meet the Client's needs. A high performing and successful Account Executive will be a strategic leader, give great advice, help grow our business, and provide great customer service.

Core Responsibilities

• Leads Lockton team, establishes Client strategy and oversees service delivery across all specialty practices; the AE is ultimately accountable for client deliverables
• Maintains strong relationships with key Client contacts and works with Producer (where applicable) to coordinate senior-level Client communications
• Provides visible leadership, both internally and externally
• Offers expert coverage and benefits consulting advice to assigned Clients
• Works closely with Client to plan and develop annual renewal strategy
• Listens to Client concerns, provides meaningful advice and develops potential solutions
• Initiates/leads renewal efforts, including market negotiations
• Leverages specialty practices and analytics to develop risk strategies, support renewal negotiations and help Clients make informed decisions
• Manages the performance of the entire Client service team, ensuring superior outcomes for our clients
• Possesses broad knowledge of Client's HR objectives and goals to build long-term benefits strategy and deep understanding of Client's entire total rewards offering
• Manages efficient communication with Client and serves as single point-of-contact (as needed - or when requested)
• Responsible for best-in-class deliverables aligned with Client Engagement workbook (Strategy / Annual Planning, Pre-renewal, Renewal, Marketing Results)
• Stays abreast of industry trends and changes in governmental regulations
• Builds and maintains carrier relationships, including developing point solutions and market innovations
• Works with Producers to develop strategy, identify / align internal resources and support new business opportunities
• Mentors and develops junior Associates and is vested in their development