Employee Relations Coordinator

Job#: 3042786

Job Description:

Employee Relations Coordinator

Position Summary

We are seeking a detail-oriented and proactive Employee Relations Coordinator to support a wide range of Employee Relations (ER) programs, processes, and initiatives. This role plays a critical part in ensuring consistent, compliant, and employee-focused ER practices by providing project support, case administration, reporting and analytics, accommodations management, communications, and operational excellence.

The ideal candidate is highly organized, solutions-oriented, and comfortable managing sensitive and confidential information while partnering across HR and business teams to drive positive employee outcomes.

Key Responsibilities

Employee Relations Case Management & Investigations

• Support Employee Relations investigations by documenting interview notes and maintaining accurate case records.
• Draft interview summaries, investigation reports, and case documentation.
• Update and maintain the Employee Relations case tracking system and ensure data accuracy.
• Assist in preparing case files and supporting materials for ER partners and leadership.

Technology & Process Improvement

• Partner with internal stakeholders to monitor, evaluate, and enhance Employee Relations systems and processes.
• Support onboarding and implementation activities related to ER technology platforms and external vendors.
• Identify opportunities to improve system functionality and streamline workflows.

Reporting & Analytics

• Prepare and maintain Employee Relations reports, dashboards, and metrics.
• Analyze case trends, workforce concerns, and external developments to identify insights and opportunities.
• Utilize Excel and other reporting tools to gather, organize, and interpret project and case-related data.
• Support data-driven decision-making through timely and accurate analysis.

Accommodations & Standard Processes

• Administer ADA accommodation requests and other employee-related processes.
• Ensure requests are handled consistently, professionally, and in accordance with company policies and applicable regulations.
• Maintain accurate documentation and process records.

Communications & Stakeholder Support

• Develop presentations, reports, and communication materials using Microsoft Office tools.
• Communicate information effectively to HR partners, managers, and other stakeholders.
• Assist with training materials, process documentation, and program communications.

Project Support & Administration

• Support special Employee Relations projects and initiatives as needed.
• Provide general administrative and operational support to the Employee Relations team.
• Manage multiple priorities while maintaining a high level of accuracy and confidentiality.

What Success Looks Like

Communicates Clearly

• Listens actively, asks thoughtful questions, and ensures understanding before taking action.
• Delivers clear, concise, and purposeful messages tailored to the audience.
• Builds strong relationships through effective communication and collaboration.

Solutions-Oriented

• Approaches challenges with a problem-solving mindset.
• Breaks down complex issues, gathers relevant information, and evaluates options logically.
• Recommends practical and effective solutions that support business and employee needs.

Dependable

• Consistently delivers high-quality work and follows through on commitments.
• Effectively manages deadlines, priorities, and competing demands.
• Serves as a reliable team member who contributes to shared goals and objectives.

Inclusive

• Fosters a culture of belonging, respect, and trust.
• Values diverse perspectives and encourages participation from all team members.
• Demonstrates empathy and fairness in every interaction.

Professionalism

• Handles sensitive and confidential information with discretion and integrity.
• Upholds ethical standards and company values.
• Maintains a positive and professional presence in all communications and interactions.

Preferred Qualifications

• Experience supporting Employee Relations, Human Resources, or related functions.
• Strong organizational, analytical, and documentation skills.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
• Ability to manage confidential information with sound judgment and discretion.
• Excellent written and verbal communication skills.
• Strong attention to detail and project management capabilities.
• Experience working with HR systems, case management tools, or reporting platforms is a plus.

Join our team and help create a positive employee experience by supporting key Employee Relations programs, processes, and initiatives that strengthen our workplace culture and operational excellence.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Jersey City, NJ, US

Job Type:

Date Posted:

July 17, 2026

Pay Range:

$40 - $50 per hour

Similar Jobs

• Employee Relations Business Partner
• Communications Coordinator III
• Communications Coordinator I
• Recruiting Coordinator - Recruiting Coordinator
• Project Coordinator