Employee Relations/Engagement Specialist

Build Your Career. Make a Difference. Since 1949, Sidney Federal Credit Union (SFCU) has been committed to helping people achieve financial success and strengthening the communities we serve. What began as a small member-owned cooperative in Sidney, New York, has grown into a trusted financial institution with more than $1 billion in assets and a presence across New York. At SFCU, we believe great member experiences start with great employees. Were building a workplace where people can grow, contribute, collaborate, and build meaningful careers while making a positive impact on our members and communities. When you join SFCU, you become part of a team that values service, innovation, professional growth, and relationships. Whether youre helping members reach important financial milestones, improving processes, developing new solutions, or supporting the teams who serve our members, your work matters. Position Summary The Employee Relations & Engagement Specialist supports a positive, productive, and inclusive work environment by managing day-to-day employee relations matters, promoting employee engagement initiatives, and ensuring consistent application of organizational policies. This role acts as a trusted partner to employees and leaders by providing guidance, facilitating communication, and helping maintain a culture aligned with the credit unions mission and values. Key Responsibilities Employee Relations Serve as the primary HR contact for employee relations issues, ensuring timely, confidential, and thorough handling of concerns. Conduct employee relations investigations, including interviews, documentation, recommendations, and follow-up actions. Maintain detailed and compliant records of employee relations cases. Provide coaching and support to managers on performance management, corrective action, and conflict resolution. Partner with leadership to identify trends and recommend solutions to reduce issues and improve workplace climate. Ensure compliance with federal and state employment laws, policies, and best practices. Employee Engagement & Culture Lead or support programs that enhance employee morale, engagement, and retention. Manage engagement surveys, analyze results, and recommend actionable strategies. Assist with planning and execution of employee appreciation events and recognition programs. Support initiatives that strengthen organizational culture, diversity, and belonging. Collaborate with communication teams to promote internal programs and key messaging. Manage workplace injury/workers compensation Performance & Development Support Assist managers with performance review processes, goal setting, and employee development planning. Support the development and delivery of training related to employee relations, communication, and culture. Help create resources, tools, and guides to improve employee experience and leadership capability. HR Operations & Compliance Assist with policy updates and ensure employees receive clear, consistent information. Maintain accurate HR documentation and reporting related to employee relations and engagement. Participate in onboarding activities to support a welcoming and cohesive employee experience. Contribute to HR projects and initiatives that drive organizational and cultural improvement.