Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Employee Relations Manager fosters a positive workplace by managing policies, resolving conflicts, conducting investigations into grievances and advisement on labor laws.
Reporting to the Sr Director, HR Business Partnership, this role will ensure legal compliance and promote a culture of fairness, providing guidance for leadership to maintain high engagement.
The ideal candidate is strong with conflict resolution, mediation, and demonstrated interpersonal and communication skills.
Key Responsibilities
Conflict Resolution & Mediation
- Act as the primary point of contact for employee grievances, disputes and workplace conflicts.
Investigations & Advisement
- Conduct thorough, objective investigations into allegations of misconduct, harassment, or policy violations.
- Prepare detailed reports and complete with guidance on solutions.
- Advise management and HR Business Partners on performance management, disciplinary actions, and terminations
Policy Development & Compliance
- Create, implement, and enforce company policies, handbooks, and codes of conduct in adherence to federal and state labor laws.
Employee Engagement & Labor Relations
- Take part in the Engagement Survey process and support the data analysis and recommended action plans based on the results.
- Monitor workplace culture and provide guidance on strategies to boost morale and retention.
- Take part in the design and maintenance of the company's engagement and labor relations strategies.
Training
- Work with Learning and Development on the creation of training materials and resources for:
- Union awareness initiatives
- Respectful workplace
- Best practices for employee engagement for leadership
- Compliance, safety, security and risk
- Employee relations and performance management
Continue to update materials and resources as needs evolve.
- Train HR Business Partners on providing training to leadership on engagement and union awareness for consistency with our facilities.
Qualifications
Education & Experience
- Bachelor's degree in HR, Business, Psychology or related field required.
- 5+ years of experience in HR, with specific experience in employee relations, labor relations, and/or employment law.
- SHRM (SHRM-SCP, SHRM-CP) or HRCI (SPHR or PHR) certifications preferred.
Skills & Attributes
- Strong conflict resolution, mediation, interpersonal, and communication skills.
- Detail and results oriented.
- Deep understanding of employment legislation in the US (e.g. EEO, FMLA, ADA, ADEA).
Success Measures
- Reduction of turnover rates
- Increased engagement scores
- Union activity avoidance
- Speed/efficiency of dispute resolution
Benefits Summary:
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program (no cost to you)
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts
Along with many other employee benefits.
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At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-verify Participation
- Right to Work