Business Operations, Business Skills, Case Management, Coaching, Communication Skills, Conflict Resolution, Corporate Policies, Crisis Management, Diversity, Documentation, Emergency Response, Employee Orientation, Employee Relations, Employment Law, Federal Laws and Regulations, Financial Operations, Human Resources, Identify Issues, PHR (Professional in Human Resources), Patient Care, People Management, Performance Management, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Regulatory Compliance, Regulatory Requirements, Risk, Root Cause Analysis, SPHR (Senior Professional in Human Resources), Service Level Agreement (SLA), Society for Human Resource Management (SHRM), State Laws and Regulations, Time Management, Willing to Travel, Workplace Issues, Writing Skills
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Human Resources
Employee Relations Manager
Address:
- 1334 Terry Ave, Seattle, Washington, 98101, United States of America
- 1738 Ocean Ave, San Francisco, California, 94112, United States of America
- 2425 N Lamb Blvd, Unit 120, Las Vegas, Nevada, 89115, United States of America
- 3181 SW Sam Jackson Park Rd, Portland, Oregon, 97239, United States of America
- 4502 W Indian School Rd, Ste A4_11, Phoenix, Arizona, 85031, United States of America
- 7007 Mission Gorge Rd, San Diego, California, 92120, United States of America
Job ID: R0252750
Location Type: Remote
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Job Description
PURPOSE AND SCOPE:
Manages and executes Employee Relations matters, including investigating issues and providing day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of employee issues, performance management, policy interpretation, and other Human Resource functions. Works in partnership and collaboration with Center of Excellence (CoE) and Shared Service functions, serving as an escalation point to effectively administer and support Human Resources and Employee Relations programs in accordance with company policies and procedures, applicable regulations, and company core values.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Handles a wide range of general employee relations matters including performance management, workplace investigations, attendance, Leaves of Absence, and policy adherence including investigating issues, providing coaching, advice, and guidance to both employees and managers.
- Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers.
- Provides counsel and recommendations in accordance with all Legislative and Regulatory requirements, Human Rights, Workplace Rights and Labor and Employment Principles, Global Social and Labor Standards Policy, Diversity & Inclusion, the Code of Ethics and Business Conduct, the Suppliers Code of Conduct and Company Core Values and Mission.
- Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation. Works in strong collaboration with Legal and/or Compliance in high-risk case reviews.
- Addresses concerns of a diverse scope and demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Assists in the successful adaption of employee programs through guidance, support, and direction.
- Follows service level agreements in timely response and follow up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately.
- Provides emergency response and crisis management support to employees.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position does require out of area and overnight travel.
SUPERVISION:
EDUCATION:
- Bachelor's Degree required; Advanced Degree desirable.
- SHRM Certification and/or HRCI (SHRM-SCP, SHRM-CP, SPHR, PHR) is desirable.
EXPERIENCE, EDUCATION, AND REQUIRED SKILLS:
- Minimum 3-5 years in direct and consistent Employee Relations positions with prior experience in HR Generalist in a large organization.
- Has strong business acumen including financial and business operations to provide HR guidance and support to all business leaders in achieving organizational goals.
- Has extensive knowledge of local, state, and federal employment laws including all leave and accommodations regulations.
- Has the ability to handle high volume case load and competing priorities.
- Unquestionable commitment to confidentiality, integrity, and privacy.
- This position requires excellent communication skills - both written and verbal.
- Position may require 10% travel including overnight travel.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Rate: $XX - $XX
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.